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How To Improve Your Therapists Initial Assessment Rebook Rate

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Manage episode 449748653 series 2536067
Content provided by Dave O'Sullivan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dave O'Sullivan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Summary

In this episode of the GoToPhysio podcast, Dave O'Sullivan discusses the critical importance of improving the initial assessment rebook rate (IA Rebook Rate) for therapists. He emphasizes that this metric is a key indicator of patient engagement and clinic success. The conversation covers various strategies to enhance the IA Rebook Rate, including building patient trust, effectively communicating treatment plans, and ensuring patients feel progress in their treatment. O'Sullivan also highlights the significance of understanding patient-defined value outcomes and how they relate to the overall patient journey.

Takeaways

Improving the IA Rebook Rate can significantly impact clinic success.

The IA Rebook Rate is a leading indicator of patient engagement.

Building patient trust is essential for treatment adherence.

Effective communication of treatment plans enhances patient buy-in.

Patients need to feel progress in their first session to rebook.

Self-trust is a major barrier for patients in committing to treatment.

Therapists must understand patient-defined value outcomes.

Reassurance plays a crucial role in patient satisfaction.

Therapists need a structured approach to clinical reasoning.

The IA Rebook Rate should be a focus for all clinics.

Titles

Maximizing Your Therapist's IA Rebook Rate

The Key to Patient Retention: IA Rebook Rate

Sound Bites

"Patients come in looking for help."

"The IA Rebook percentage is king."

"Reassurance is a painkiller."

Chapters

00:00 Understanding the Importance of IA Rebook Rate

02:50 Key Actions to Improve Patient Engagement

05:40 Overcoming Patient Objections

08:56 The Role of Subjective Assessment

11:41 Building Trust and Confidence in Treatment

14:59 Effective Communication of Treatment Plans

18:07 Strategies for Immediate Patient Progress

20:56 Aligning Treatment with Patient Goals

23:51 Final Thoughts on Improving IA Rebook Rate

28:43 Podcast Outro (audio fixed).mp4

Additional Resources:

Free Head Physio Systems 6 Step Checklist: ⁠https://thegotophysio.com/checklist/⁠

Our Flagship ‘Go To’ Therapist Mentorship Program: ⁠https://thegotophysio.com/mentorship/⁠

Our Clinic Owner Business Mentorship Program: ⁠https://thegotophysio.com/business-mentorship/⁠

Happy Progressing Patients Book: ⁠https://thegotophysio.com/book/⁠

For our Latest Updates, Be Sure To Follow Us On Social Media:

Facebook: ⁠www.facebook.com/daveosullivansportsphysio⁠

Instagram: ⁠www.instagram.com/daveosullivanphysio/⁠

LinkedIn: ⁠www.linkedin.com/in/daveosullivanphysio/

  continue reading

75 episodes

Artwork
iconShare
 
Manage episode 449748653 series 2536067
Content provided by Dave O'Sullivan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dave O'Sullivan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Summary

In this episode of the GoToPhysio podcast, Dave O'Sullivan discusses the critical importance of improving the initial assessment rebook rate (IA Rebook Rate) for therapists. He emphasizes that this metric is a key indicator of patient engagement and clinic success. The conversation covers various strategies to enhance the IA Rebook Rate, including building patient trust, effectively communicating treatment plans, and ensuring patients feel progress in their treatment. O'Sullivan also highlights the significance of understanding patient-defined value outcomes and how they relate to the overall patient journey.

Takeaways

Improving the IA Rebook Rate can significantly impact clinic success.

The IA Rebook Rate is a leading indicator of patient engagement.

Building patient trust is essential for treatment adherence.

Effective communication of treatment plans enhances patient buy-in.

Patients need to feel progress in their first session to rebook.

Self-trust is a major barrier for patients in committing to treatment.

Therapists must understand patient-defined value outcomes.

Reassurance plays a crucial role in patient satisfaction.

Therapists need a structured approach to clinical reasoning.

The IA Rebook Rate should be a focus for all clinics.

Titles

Maximizing Your Therapist's IA Rebook Rate

The Key to Patient Retention: IA Rebook Rate

Sound Bites

"Patients come in looking for help."

"The IA Rebook percentage is king."

"Reassurance is a painkiller."

Chapters

00:00 Understanding the Importance of IA Rebook Rate

02:50 Key Actions to Improve Patient Engagement

05:40 Overcoming Patient Objections

08:56 The Role of Subjective Assessment

11:41 Building Trust and Confidence in Treatment

14:59 Effective Communication of Treatment Plans

18:07 Strategies for Immediate Patient Progress

20:56 Aligning Treatment with Patient Goals

23:51 Final Thoughts on Improving IA Rebook Rate

28:43 Podcast Outro (audio fixed).mp4

Additional Resources:

Free Head Physio Systems 6 Step Checklist: ⁠https://thegotophysio.com/checklist/⁠

Our Flagship ‘Go To’ Therapist Mentorship Program: ⁠https://thegotophysio.com/mentorship/⁠

Our Clinic Owner Business Mentorship Program: ⁠https://thegotophysio.com/business-mentorship/⁠

Happy Progressing Patients Book: ⁠https://thegotophysio.com/book/⁠

For our Latest Updates, Be Sure To Follow Us On Social Media:

Facebook: ⁠www.facebook.com/daveosullivansportsphysio⁠

Instagram: ⁠www.instagram.com/daveosullivanphysio/⁠

LinkedIn: ⁠www.linkedin.com/in/daveosullivanphysio/

  continue reading

75 episodes

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