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Soaring Beyond the Skies: Inside Akasa Air's Customer-First Revolution with Co-Founder, CMO & CXO, Belson Coutinho

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Manage episode 445768129 series 3267540
Content provided by Aadil Bandukwala & Kaushik Satish, Aadil Bandukwala, and Kaushik Satish. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Aadil Bandukwala & Kaushik Satish, Aadil Bandukwala, and Kaushik Satish or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode of The Great Indian Marketing Show, we’re joined by Belson Coutinho, Co-Founder, CMO and CXO of Akasa Air, as he takes us through the exhilarating journey of building India’s freshest airline from the ground up.

Belson dives deep into Akasa’s game-changing approach to reimagining air travel, with a laser focus on passenger experience, employee well-being, and cutting-edge tech.

Key Takeaways:

  • Elevating customer experience: From personalized service to tech-powered comfort.
  • Crew culture with a twist: Think sneakers for the crew—because comfort matters at 35,000 feet!
  • Tech & AI-driven operations: The future of flying is here.
  • Sustainability & inclusivity: Not just buzzwords, but a core ethos.

Get ready for a behind-the-scenes look at how Akasa Air is setting new benchmarks in aviation, with a bold, customer-first mindset. Don’t miss out!

  continue reading

26 episodes

Artwork
iconShare
 
Manage episode 445768129 series 3267540
Content provided by Aadil Bandukwala & Kaushik Satish, Aadil Bandukwala, and Kaushik Satish. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Aadil Bandukwala & Kaushik Satish, Aadil Bandukwala, and Kaushik Satish or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode of The Great Indian Marketing Show, we’re joined by Belson Coutinho, Co-Founder, CMO and CXO of Akasa Air, as he takes us through the exhilarating journey of building India’s freshest airline from the ground up.

Belson dives deep into Akasa’s game-changing approach to reimagining air travel, with a laser focus on passenger experience, employee well-being, and cutting-edge tech.

Key Takeaways:

  • Elevating customer experience: From personalized service to tech-powered comfort.
  • Crew culture with a twist: Think sneakers for the crew—because comfort matters at 35,000 feet!
  • Tech & AI-driven operations: The future of flying is here.
  • Sustainability & inclusivity: Not just buzzwords, but a core ethos.

Get ready for a behind-the-scenes look at how Akasa Air is setting new benchmarks in aviation, with a bold, customer-first mindset. Don’t miss out!

  continue reading

26 episodes

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