Episode 28 - "Service Sells Everything in Between": Inside Oshkosh AeroTech with Joe Davis
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Joe Davis shares his journey from aviation maintenance school graduate to Sales Account Manager and interim Service Manager at Oshkosh Aerotech, revealing how his hands-on technical experience provides unique value to customers.
• Starting in de-icing operations after 9/11 affected aviation job prospects
• Training new technicians through six-month apprenticeships with senior staff
• Offering factory training programs that attract 250 customers annually
• Commissioning new equipment and providing operational training for customers
• Using IOPS telematics to remotely diagnose equipment issues
• Sharing the epic story of de-icing a C-5 Galaxy with two feet of accumulated snow
• Discussing the B80 pushback's independent suspension and agile performance
• Explaining JetDock autonomous docking technology's precision and safety features
• Outlining electric pushback capabilities from B250 to B950 models
• Emphasizing proper battery management for electric GSE longevity
Contact your Oshkosh Aerotech sales representative to learn more about factory training programs, which are free for equipment owners and include daily lunch plus a social dinner event.
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Chapters
1. Episode 28 - "Service Sells Everything in Between": Inside Oshkosh AeroTech with Joe Davis (00:00:00)
2. Meet Joe Davis of Oshkosh Aerotech (00:01:04)
3. From Aviation Maintenance to GSE (00:02:54)
4. Training and Servicing GSE Equipment (00:05:41)
5. IOPS and Technology in GSE Service (00:13:04)
6. De-icing the C-5 Galaxy Story (00:17:42)
7. B80 Pushbacks and Advancements (00:32:54)
8. JetDock: Autonomous Aircraft Docking Technology (00:43:38)
9. Electric Pushbacks and Maintenance Advantages (00:48:17)
10. Service Partnership Philosophy (00:56:12)
30 episodes