Today's guest is Michael Castiglione, Los Angeles native and franchise owner at Sandler Training. In our first conversation I had a few weeks back it was impressive how open he was about sales, and what it truly means to sell with a heart for service. So I asked him if he wanted to be on a podcast and here we are! 2020 has been the year of reslience and sales is one of the best ways to build even more of it. And we have some awesome takeaways for you. Learning to love the word 'no' and treat it as an option to learn more. Driving yourself to having more quality conversations. Not being afraid to take people out of a pipeline. And how to use the acronym BAGELS to set goals for yourself every day. I had a hard time keeping up with typing all the great advice I heard today, and am eager to implement it. You will be too. After listening, reach out to Michael on LinkedIn. He's easy to find, just look for a cheesy smile and bald head--his words not mine. Come on in and join the conversation.