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Housing Hive: Transforming customer access to vital building safety and maintenance information

48:28
 
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Manage episode 468719818 series 3649430
Content provided by Prodo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Prodo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Join our next Housing Hive here: https://www.prodo.com/housing-hive
Recognising the importance of delivering building safety and maintenance information to customers in a more efficient manner, Thrive Homes has incorporated groundbreaking functionality into their channel shift strategy. In collaboration with us at Prodo, they have empowered customers with the means to achieve this objective digitally.
Digital customer interfaces serve the vital role of facilitating information access for those who are able and willing to engage digitally, aiming to minimise unnecessary and repetitive enquiries by providing readily available data through the right digital solutions.

  continue reading

Chapters

1. Introduction (00:00:00)

2. Agenda (00:01:00)

3. Introducing, Thrive Homes (00:05:22)

4. Digital Self-Service (00:09:03)

5. Key Drivers (00:12:06)

6. Thrive Homes web portal demonstration (00:22:30)

7. Q&A (00:43:32)

30 episodes

Artwork
iconShare
 
Manage episode 468719818 series 3649430
Content provided by Prodo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Prodo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Join our next Housing Hive here: https://www.prodo.com/housing-hive
Recognising the importance of delivering building safety and maintenance information to customers in a more efficient manner, Thrive Homes has incorporated groundbreaking functionality into their channel shift strategy. In collaboration with us at Prodo, they have empowered customers with the means to achieve this objective digitally.
Digital customer interfaces serve the vital role of facilitating information access for those who are able and willing to engage digitally, aiming to minimise unnecessary and repetitive enquiries by providing readily available data through the right digital solutions.

  continue reading

Chapters

1. Introduction (00:00:00)

2. Agenda (00:01:00)

3. Introducing, Thrive Homes (00:05:22)

4. Digital Self-Service (00:09:03)

5. Key Drivers (00:12:06)

6. Thrive Homes web portal demonstration (00:22:30)

7. Q&A (00:43:32)

30 episodes

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