Today we launch a three part series with John Greenwood, a seasoned executive with over 30 years of experience at Huntington National Bank, where he served as Executive Vice President. During his tenure, Jon managed a vast network of over 1,000 branches and 6,500 staff members across 11 states. This interview was filled with GOLD LEADERSHIP LESSONS which required me to divide this one interview into three parts. I’ve never done this before but it is absolutely needed so nothing is missed. This three-part series delves into the intricacies of leadership and organizational management. Part 1 – Jon shares his extensive experience and wisdom, highlighting the importance of the Five Driver Model for Success, which includes People, Culture, Strategy, Structure, and Process1. Part 2 – Managing Conflict & Performance Improvement Our conversation explores handling conflict and improving performance within leadership and teams. We also discuss strategies for managing disagreements, balancing empathy with assertiveness, and ensuring team members are in the right roles. Part 3 – Set The Bar By Knowing Your Numbers As a leader, knowing your numbers is crucial because it demonstrates a deep understanding of your business. Jon Greenwood shares an experience where his CEO, Steve Steinour, would ask detailed questions to ensure that Jonn truly knew his business. This level of scrutiny helped Jon learn his numbers quickly and thoroughly. It also allowed him to make informed decisions and effectively manage his responsibilities. Jon gives us a taste of his current involvement in building a leadership program at Cedarville University which we will have him on at a later date to really go deep into this exciting new leadership program. Here is Part 1 with Jon Greenwood.