Scott MacKenzie hosts the Industrial Talk Podcast, featuring industry professionals and their innovations. At Hexagon Live 2025 in Las Vegas, he interviews Meir and Tom from GIV Solutions, discussing their use of Hexagon AI for asset management and lifecycle intelligence. Meir highlights their change management approach, emphasizing the importance of psychology and training to empower users. Tom shares success stories, including the integration of 18 systems for the Tel Aviv metro line and the management of the National Police Academy's cadets. GIV Solutions' redundant, on-premises systems ensure reliability and continuous operation. The company's growth and customer trust are underscored by their long-term contracts and numerous references.

Action Items

• [ ] Reach out to Meir and Tom at GIV Solutions to learn more about their solutions and partnership approach.
• [ ] Understand how GIV Solutions is able to provide a stable, reliable platform that enables customers to manage change and adopt new technologies over the long term.
• [ ] Discuss the redundancy and on-premise deployment approach used for critical infrastructure projects like the Tel Aviv metro line.

Outline

Hexagon Live 2025 Event Overview

• Scott MacKenzie introduces the Industrial Talk Podcast, highlighting its focus on industry innovations and professionals.
• Scott MacKenzie thanks the audience for their support and introduces the conversation from Hexagon Live 2025 in Las Vegas, Nevada.
• Scott MacKenzie mentions GIV Solutions and their use of Hexagon AI, emphasizing their deployment for customer bases.
• Scott MacKenzie sets the stage for a detailed conversation with Meir and Tom from GIV Solutions, highlighting their passion for problem-solving and solution deployment.

Introduction to GIV Solutions and Their Team

• Meir shares his excitement about the event and the evolution of technology and recognition for GIV Solutions.
• Meir introduces Tom, highlighting his experience with complex projects in Tel Aviv and Jerusalem, which were successful and awarded.
• Scott MacKenzie and Meir discuss the rapid pace of technological advancement and the challenge of human adoption.
• Meir explains GIV Solutions' approach to change management, focusing on psychology and empowering customers to understand and adopt new technologies.

Challenges and Solutions in Critical Infrastructure

• Meir discusses the differences between manufacturing and service-intensive infrastructure organizations.
• Meir explains why ERP systems are not ideal for service-intensive organizations and highlights the common challenges of life cycle management and intelligence.
• Meir emphasizes the use of Hexagon AI as a platform for various industries, including smart cities, campuses, hospitals, energy, and utilities.
• Meir explains how GIV Solutions' solutions help organizations manage their infrastructure and reduce risk, creating a holistic management tool.

Transition to Octave and Its Impact

• Scott MacKenzie asks about the impact of the transition from Hexagon AI to Octave on customers.
• Meir explains the internal perspective of the transition, including the acquisition of EAM from Yep and the creation of a business opportunity.
• Meir details the benefits of combining different divisions under one company, including alignment of targets and acceleration of solutions.
• Meir reassures customers that the transition will not affect their operations and will actually improve the quality and go-to-market of solutions.

Customer Trust and Long-Term Relationships

• Scott MacKenzie emphasizes the importance of stability and trust for customers.
• Meir highlights the long-term commitment of GIV Solutions, with contracts lasting up to 25 years and a focus on reliability and risk reduction.
• Meir shares customer testimonials and case studies, showcasing the success and trust in GIV Solutions' solutions.
• Meir explains the flexibility of GIV Solutions' platform and the ability to adapt to organizational changes quickly.

GIV Solutions' Growth and Market Position

• Meir discusses the growth of GIV Solutions, including the addition of new team members and the company's continuous expansion.
• Meir highlights the company's innovation and the approval of innovation grants by the Israeli Innovation Authority.
• Meir explains the company's ability to manage multiple projects globally and the trust they have built with customers.
• Meir emphasizes the importance of being a reliable partner and the company's commitment to customer success.

Tom's Role and Background at GIV Solutions

• Tom introduces himself as the Global VP of Marketing and Solutions at GIV Solutions.
• Tom shares his background, starting from the bottom and working his way up to his current role.
• Tom highlights his experience with complex transportation projects, including the light rails in Tel Aviv and Jerusalem.
• Tom explains the challenges and successes of these projects, emphasizing the integration of different systems and the smooth operation of the systems.

Smart Cities and Integration Challenges

• Tom discusses the implementation of smart cities, including the integration of various systems and the management of different departments.
• Tom shares an example of the National Police Academy, where GIV Solutions manages the entire life cycle of police cadets.
• Tom explains the benefits of the system, including proactive management and the prevention of issues.
• Tom highlights the complexity of the project and the successful integration of different systems.

Redundancy and Reliability in Critical Infrastructure

• Tom discusses the redundancy and reliability of the systems implemented in critical infrastructure projects.
• Tom explains the design of the systems to be 100% redundant, ensuring continuous operation even during updates.
• Tom shares the challenges of managing updates in an on-premises system and the solutions they have implemented.
• Tom emphasizes the importance of reliability and the ability to handle complex projects with multiple contractors.

Conclusion and Future Plans

• Scott MacKenzie thanks Tom and Meir for their insights and highlights the importance of their work in the industry.
• Scott MacKenzie mentions the upcoming Industrial News Network and its goal to provide quick and relevant information to industry professionals.
• Scott MacKenzie encourages listeners to reach out to GIV Solutions and explore their solutions further.
• Scott MacKenzie concludes the conversation, emphasizing the importance of innovation, collaboration, and problem-solving in the industry.