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Welcome to The Inner Game of Change. where we explore the thinking behind the doing of change.
Today I sit down with the thoughtful and very grounded Meg Smith, co author of the practical and timely book Microsoft 365 Copilot Adoption. It is a clear and generous guide for leaders and consultants who want to understand what real adoption looks like inside organisations.
Meg brings that same clarity into our conversation. We speak about courage, curiosity, learning, and the real experience people are having as artificial intelligence moves into their daily work. One idea she raises that really stayed with me is this invitation to return to the purpose of our work. Instead of asking how to control or block new tools, ask whether we are still fulfilling the reason we show up to serve others. It is a powerful shift and it opens the door to much better conversations about change.
This is a warm and very human exchange about change, self agency, leadership, and the future we are shaping together.
I am grateful to have Meg chatting with me today.
Oh.. And stay with us after the conversation for a short ChatGPT reflection.
About Meg
I've been fortunate to have an interesting and rewarding career in tech, and I believe the benefits of technology should be available for everyone. I develop programmes and content to teach AI adoption and skills so that people can use it to advance their careers, organisations and communities.
I have learned that being humble enough to ask questions will get you further than thinking you have all the answers. I have seen countless examples of how technology can be used to save time, make money, and create memorable experiences.
I have also seen how easy it is to miss out on those benefits when there is a disconnect - be that between the people buying the tech and those who are meant to be using it, confusing tools and processes, and inequitable access.
My mahi (work) with Cloverbase is focused on creating AIenablement programs. Projects include:
-Bespoke training for Microsoft's global teams in Design Thinking & AI sales patterns
-90 Day Mentoring Challenge career acceleration program
-AI Fundamentals for business leaders and professionals
-AI Governance and Strategy
I'm available to speak at events, run workshops, or design bespoke AI enablement programs.
Send me a message to set up a time to chat.
Contact
Meg’s Profile
Ali Juma
@The Inner Game of Change podcast
Follow me on LinkedIn
Chapters
1. Setting The Stage: Purpose And AI (00:00:00)
2. Meet Meg Smith And Her Work (00:00:44)
3. Why AI Change Feels Different (00:02:10)
4. Values, Freedom, And Agency (00:04:33)
5. Loss, Choice, And Redefining Success (00:08:24)
6. Curiosity And Learning From Change (00:12:20)
7. Map Vs Territory: Go See For Yourself (00:14:43)
8. Try The Tools: From Hype To Habits (00:17:56)
9. Design Nudges And Fast, Frugal Learning (00:20:54)
10. Continuous Learning Beats One-Off Training (00:24:08)
11. Leaders Modeling AI Use And Mentoring (00:27:03)
12. Purpose-Led Adoption And Human Skills (00:30:40)
13. Co-Creating Change In The Kitchen (00:33:09)
14. Digital Divide And Safety Online (00:35:04)
15. Make Space For Safe AI Conversations (00:39:08)
16. Practice And Consistency As A Strategy (00:42:02)
17. Reflection, Takeaways, And Closing (00:48:28)
122 episodes
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