Ever wonder why someone suddenly snaps in a meeting—or why you sometimes shut down when things get tense? In this episode, we explore the concept of emotional armor—the unconscious protective strategies we all use when old wounds get triggered at work. Inspired by Dr. Michelle Brody’s book Own Your Armor, you’ll learn how to recognize these reactions in yourself and others, why they happen, and what neuroscience tells us about emotional survival in high-stress environments like healthcare. With practical tools and a powerful case study, you’ll discover how to lead more effectively by addressing what’s really happening under the table—where trust, growth, and real change begin

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