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In this candid episode, Kelly shares a behind-the-scenes story about how a string of mismanaged logistics, broken agreements, and skyrocketing costs at a luxury hotel led to a major shift in her business model - and a powerful lesson about burnout, boundaries, and making executive decisions to prevent burnout.

What began as a stressful event planning experience turned into a breakthrough moment that resulted in a full overhaul of Kelly’s live event strategy. Now, she's running more impactful, accessible, and profitable events - all without sacrificing joy, client experience, or her mental well-being.

If you feel like you've been forcing a part of your business to work (even when it's clearly broken), this episode will give you permission to stop spinning your wheels, and start reinventing.

TIMESTAMPS:

01:20 – Why burnout is the most dangerous threat to your business 04:00 – Learning to prevent burnout, not just respond to it 06:40 – The hotel event disaster: broken promises, rising costs, and poor service 17:45 – The radical pivot: shifting to alternative venues and brand sponsorships for lower overhead costs, more flexibility and control 24:30 – Making high-level retreats more accessible and affordable for clients 27:05 – The deeper lesson: when iteration isn’t enough, it’s time for reinvention 29:00 – Why joy should never be the cost of your next growth phase

KEY TAKEAWAYS:
  • Burnout doesn’t just happen from overwork. It happens when misaligned systems wear you down

  • Iteration isn’t always the answer; sometimes you need a total reinvention

  • Being decisive in making executive decisions protect your energy and your impact

  • Creating accessible, profitable events can be done without selling from stage

  • When your business model starts to feel heavy, it’s time to question the structure - not your mission

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1179 episodes