In this episode of The Key, Jenny Billings, the program chair of Associate in Arts and division chair of English and study skills at Rowan-Cabarrus Community College in North Carolina tells IHE editor in chief Sara Custer about going through the stages of AI grief –from freaking out, to begrudging acceptance, to working with colleagues to figure out how to respond to eventually creating an institution-wide framework that teaches students how to use AI to enhance their learning.

She’s seen improvements in retention and confidence among students in the developmental English program at Rowan-Cabarrus after they started using AI and the new model of telling all students how they can use approved AI tools has helped them have more open conversations with their professors.

One of those AI tools is Grammarly and also joining us today is Jenny Maxwell, the head of higher education at Grammarly. She tells us how they’re developing tools that flip AI detection products on their heads and encourage students to engage more with their writing before they turn it in.