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Training doesn’t have to be complicated or expensive. In this episode, Corey Harlock talks with Chris Dundy, CEO of Flagship LMS, about how small business owners can create simple, effective, and trackable training programs using tools they already have.

Most small business owners think training requires a huge budget, hours of preparation, and complicated software. Chris explains that with a smartphone, a clear process, and a bit of structure, any business can build training that improves performance, reduces risk, and keeps teams aligned without breaking the bank.

Corey and Chris explore how to move away from seeing training as a cost center and start viewing it as a profit driverthat strengthens consistency, safety, and customer experience. Whether you are onboarding new employees, documenting safety procedures, or standardizing customer service, Chris shows how accessible, just-in-time training can transform operations.

You will learn:

  • How to use your iPhone and free tools like H5P.org to create and host interactive training videos
  • The easiest way to generate and print QR codes that link directly to training videos or checklists for on-demand access in the workplace
  • How to track engagement and performance without an IT department or expensive software
  • Why short, clear, and practical training (five to seven minutes long) is always more effective than long, overproduced content

Chris and Corey discuss the real-world challenges business owners face when trying to train their people effectively. From perfectionism that delays progress to creating content that misses what employees actually need, Chris shares the common mistakes he has seen and how to fix them quickly.

You will also hear real examples from Chris’s clients, including how one organization trains 10,000 volunteers each year using QR-code-based learning, and how others in manufacturing and childcare have improved safety and consistency through quick, mobile-friendly training.

If you have ever thought, “I don’t have time for training,” this conversation will change your mind. You will come away with practical steps to get started today, using tools you already know.

Connect with the Experts

Learn More about Chris: flagshiplms.com

The Checklist Manifesto: https://a.co/d/eWhTzqb

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The KeyHire Key Owner Stage Assessment helps small business owners understand where they are in their growth journey and what to focus on next. In just a few minutes, you’ll uncover what’s holding you back and get a clear path to move forward with confidence.

Take the free assessment now at keyhire.solutions/assessment

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Chapters

1. Creating Practical & Measurable Training (with Chris Dundy) (00:00:00)

2. [Ad] Managing Dental Drama Podcast (00:22:42)

3. (Cont.) Creating Practical & Measurable Training (with Chris Dundy) (00:23:31)

112 episodes