#30 - Future of CRM & AI in 2025 & Beyond
The KRTCL HIT! Online Marketing Podcast with Behtash Moojedi
Manage episode 493351098 series 3548095
Ready to transform how you manage customer relationships? In this episode of KRTCL HIT, I’m diving into why AI is becoming the essential co-pilot for your CRM in 2025 and beyond—and how this shift impacts businesses of every size and budget.
Linear drip campaigns and static customer journeys are history. The future of CRM is intelligent, proactive, and unified—powered by AI that doesn’t just store data but acts on it. From predicting customer churn to automating personalized follow-ups, AI-driven CRM tools are changing the game.
In this video, you’ll learn:
Why linear customer journeys are officially dead
How AI transforms CRM into a business co-pilot
The power of creating a single source of truth across your tech stack
Which CRM platforms fit enterprises, mid-sized businesses, and SMBs best
A practical checklist for preparing your business for AI-first customer management
Whether you’re a CEO, CMO, CTO, or business leader, understanding how AI and CRM work together is critical for staying ahead.
👉 Head over to medyche.com if you’re ready to rethink your CRM or marketing stack.
🎙 Want to share your CRM journey on the podcast? Drop me a note at behtashmoojedi.com/contact.
Don’t wait for the future—it’s already here. Subscribe for more insights on marketing, AI, and business strategy every week!
31 episodes