After only 18 months in the laundry business, Craig & Michelle of Monster Laundry in Sacramento have tripled their revenue! Learn how they did it and the hard lessons they learned along the way. In this interview with Dave & Carla of The Laundromat Millionaire Show, they share their retooling mistakes, challenges of working with your partner, and their most successful moves thus far.
Referenced Links:
Our Guest: Monster Laundry: https://www.monsterlaundry.com/
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/
Previous episode with Dyna Robotics: https://www.youtube.com/watch?v=wpslRUFa6Tg
Dyna Robotics: https://www.dyna.co/
Western States Design – Will Klein distributor: https://www.westernstatedesign.com/
Jordan Berry – Laundromat Resource: https://www.laundromatresource.com/
Dexter Financial: https://www.dexterfinancial.com/
Curbside Laundries Software: https://www.curbsidelaundries.com/
Timestamps
00:00 Episode 109 Intro – Craig Taylor & Michelle See
01:40 Backstory of meeting Craig
03:10 Craig’s Journey into the Industry – Due Diligence on Location
11:48 Non-Passive Business & Working with Your Spouse
15:22 Lease Negotiations & Financing
19:16 Changing the Store Layout
22:31 Renovating without Fully Closing the Store
24:58 Staffing Challenges
26:55 Mistakes During First Months
30:54 Importance of Branding the Store
34:07 Successes Over the First 2 Years
39:37 Tripled their Revenue
42:55 Decision to Add Delivery Services
44:53 Mission to Impact the Community
46:33 Ideas for Children in Small Spaces
48:31 Challenges with Homeless Population
52:18 Plans for Future Growth of Monster Laundry
55:39 Final Thoughts & Contact Information