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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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RedSeed trains retail staff: it provides courses, coaching & a customisable LMS with a library of easy-to-implement course content and learning pathways that lets its customers customise the training. Its coaching is a key differentiator. Anya talks about growing the company from in-person training to fully online resources. She’s now looking at flipping from sales led to product led growth. It’s a great story of adapting the company to the market over time.
100 episodes
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