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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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In this kickoff episode of our new podcast series focused on IT leadership, we sit down with Tom Doran and Tony Darden of VCIO Global to explore the concept of the "invisible IT department". We start by describing some of the common trends in the evolution of IT management and its ability to be a strategic asset rather than just a cost center. Tom and Tony share stories of the challenges businesses are facing when it comes to software selection, accountability, technology project expectations, and how to tie the CIO responsibilities to business successes.
Key topics we discuss include:
- The historical evolution of IT ownership challenges
- Real-world examples of failed or misdirected technology initiatives
- The lingering trauma (and myths) from legacy system upgrades and Y2K-era thinking
- Transitioning from legacy ERP systems to modern platforms
- The generational shifts and employee tech expectations are reshaping the IT roadmap
- The changing interface of systems based on the influence of AI
323 episodes
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