Summary

In this episode of the Packaging Paradigm Podcast, Emmy Gottschalk, a transformational operations leader, shares her insights on organizational change, leadership, and innovation. She discusses her extensive experience in launching new departments, overcoming silos, and the importance of effective communication and KPIs. Emmy also introduces her innovative Project Showcase initiative aimed at fostering creativity within organizations and addresses the challenges and opportunities presented by AI in operational transformations.

Takeaways

Emmy Gottschalk is a transformational operations leader specializing in supply chain.
Transformational leadership involves solving complex problems and optimizing teams.
Launching new departments requires clear intent and strong communication.
Effective communication is crucial during change initiatives.
Silos exist in every organization and need to be managed.
KPIs should reflect individual roles and contribute to the organization's mission.
Innovation should be encouraged at all levels of the organization.
AI can enhance operations but requires clean data and processes.
Engaging teams with AI will require transparent communication.
Celebrating small wins can motivate teams and foster a positive work environment.

Chapters

00:00 Transformational Leadership in Operations
04:01 Launching New Departments
09:21 Communication and Team Dynamics
09:49 Navigating Organizational Change
13:00 Leadership Challenges and Silos
17:44 The Importance of KPIs
23:09 Engaging with Data
27:42 Fostering Innovation through Project Showcase
34:22 AI and Operational Transformation