It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Scott answers a question about masculinity and service: why don’t more men volunteer, and how do we change that? He then discusses how narcissism relates to success (and whether he’d ever quit social media). Finally, he shares advice for workers trying to get re-hired in today’s tough tech job market.
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