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Customer Success is a powerful way to drive customer engagement, performance and results. When you define SMART objectives for customer success it becomes even more powerful. In this episode we are discussing

  • Why are SMART goals are important for customer success?
  • Where to look for areas for defining SMART objectives?
  • Where to start when defining SMART goals?

If you find ideas and value in this episode, please share it with your team and network.

Blog Post: https://wittigonia.net/en/digital-marketing-sales-funnel-campaign-budget/

#CustomerSuccess #KPI #OKR #Leadership

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36 episodes