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Ep803 | How To Get More Word Of Mouth Referrals
Manage episode 474868282 series 3038452
In this episode, Doc Danny—founder of Physical Therapy Biz—dives into one of the most underutilized yet powerful tools for clinic growth: referrals. If you’re hoping referrals just show up without a system in place, you're leaving serious money and momentum on the table.
Damon breaks down exactly how to generate consistent, high-quality referrals by optimizing the client experience and building a simple, scalable strategy to drive word-of-mouth growth.
🔑 Key Takeaways:
✔️ Deliver Results and Experience – Outcomes matter, but the feeling patients walk away with matters just as much. If they’re not talking about you, one of those two is broken.
✔️ Ask the Right Way at the Right Time – Don’t wait. Prompt your clients for referrals during emotional highs—after a breakthrough or big milestone.
✔️ Make It Easy (and Worth It) – A simple, win-win referral program can snowball your client base. Offer a free eval for their friend, and a free visit for them if it turns into a plan of care.
📈 The best clinics don’t hope for referrals—they engineer them. Build a flywheel that grows your business month after month by asking, delivering, and rewarding.
💬 “You feel awkward asking for referrals? You know what’s worse? A business that doesn’t grow.”
🔥 Want to implement this system? We help you dial in your sales, marketing, referrals, and ops—so you grow faster and work less.
🗓️ Book a free strategy call: physicaltherapybiz.com
🚀 Try Clare AI for free → MeetClaire.ai
508 episodes
Manage episode 474868282 series 3038452
In this episode, Doc Danny—founder of Physical Therapy Biz—dives into one of the most underutilized yet powerful tools for clinic growth: referrals. If you’re hoping referrals just show up without a system in place, you're leaving serious money and momentum on the table.
Damon breaks down exactly how to generate consistent, high-quality referrals by optimizing the client experience and building a simple, scalable strategy to drive word-of-mouth growth.
🔑 Key Takeaways:
✔️ Deliver Results and Experience – Outcomes matter, but the feeling patients walk away with matters just as much. If they’re not talking about you, one of those two is broken.
✔️ Ask the Right Way at the Right Time – Don’t wait. Prompt your clients for referrals during emotional highs—after a breakthrough or big milestone.
✔️ Make It Easy (and Worth It) – A simple, win-win referral program can snowball your client base. Offer a free eval for their friend, and a free visit for them if it turns into a plan of care.
📈 The best clinics don’t hope for referrals—they engineer them. Build a flywheel that grows your business month after month by asking, delivering, and rewarding.
💬 “You feel awkward asking for referrals? You know what’s worse? A business that doesn’t grow.”
🔥 Want to implement this system? We help you dial in your sales, marketing, referrals, and ops—so you grow faster and work less.
🗓️ Book a free strategy call: physicaltherapybiz.com
🚀 Try Clare AI for free → MeetClaire.ai
508 episodes
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