The resale market is thriving at the moment. With today’s shoppers drifting towards more deliberate, accessible shopping patterns, the total second-hand apparel market is expected to double in the next five years to $51 billion. Meet Santiago Valdés and Joaquín Zavala, the co-founders of Vestuá. Founded in 2014, Vestuá is an eCommerce platform for resale lovers. The multi-fashion brand reseller is changing the way we give pre-loved items a second-hand life through their robust logistics and commitment to reducing the environmental impact of the fashion industry. Tune into this video podcast and listen to them talk about: – What made them step into the re-commerce industry – How the consumer mindset is adapting to the second-hand retail model – The long term value of technology investments for second-hand retailers – What good customer experience looks like – The challenges that the pandemic brought with it and how they’ve had to adapt to the new normal