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AI in Retail: How Executives Are Embedding AI

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Manage episode 465939664 series 2814928
Content provided by The Retail Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Retail Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

📢AI is transforming retail from supply chain to customer experience. In this episode, Jane Cheung, Global Research Leader at IBM, shares insights from a study of 5,000 executives on how AI is being embedded across retail operations.

00:00 - Welcome & Introduction

02:15 - AI Investment Trends in Retail

05:30 - AI’s Impact on Supply Chain & Operations

09:45 - AI in Customer Experience & Marketing

13:20 - AI Governance Challenges & Solutions

17:05 - Future of AI in Retail

20:30 - Final Thoughts & Key Takeaways

🎧In This Episode, You’ll Learn:

✔️ Why AI investment in retail is surging (+52% budget increase)

✔️ How AI is shaping customer experience, supply chain & marketing

✔️ The biggest AI governance challenges & how to solve them

✔️ How retailers should align AI with their brand strategy

🔗Follow us for more: https://retailnews.ai/

📩Got thoughts? Leave us a voice note or DM on LinkedIn!

Hashtags (For Discoverability):

#AIinRetail #RetailTech #RetailInnovation #ArtificialIntelligence #RetailTrends

AI in retail, artificial intelligence in retail, AI-powered retail, retail innovation, AI trends, IBM research, customer experience AI, supply chain AI, digital transformation, AI governance, AI for business, AI-driven strategy, retail marketing AI

  continue reading

87 episodes

Artwork
iconShare
 
Manage episode 465939664 series 2814928
Content provided by The Retail Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Retail Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

📢AI is transforming retail from supply chain to customer experience. In this episode, Jane Cheung, Global Research Leader at IBM, shares insights from a study of 5,000 executives on how AI is being embedded across retail operations.

00:00 - Welcome & Introduction

02:15 - AI Investment Trends in Retail

05:30 - AI’s Impact on Supply Chain & Operations

09:45 - AI in Customer Experience & Marketing

13:20 - AI Governance Challenges & Solutions

17:05 - Future of AI in Retail

20:30 - Final Thoughts & Key Takeaways

🎧In This Episode, You’ll Learn:

✔️ Why AI investment in retail is surging (+52% budget increase)

✔️ How AI is shaping customer experience, supply chain & marketing

✔️ The biggest AI governance challenges & how to solve them

✔️ How retailers should align AI with their brand strategy

🔗Follow us for more: https://retailnews.ai/

📩Got thoughts? Leave us a voice note or DM on LinkedIn!

Hashtags (For Discoverability):

#AIinRetail #RetailTech #RetailInnovation #ArtificialIntelligence #RetailTrends

AI in retail, artificial intelligence in retail, AI-powered retail, retail innovation, AI trends, IBM research, customer experience AI, supply chain AI, digital transformation, AI governance, AI for business, AI-driven strategy, retail marketing AI

  continue reading

87 episodes

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