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Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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How to deal with rude customers and where to draw the line!
The Shyest In The Room l Honest Career Advice for Introverts
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Rude customers. Clients. Partners.... the list goes on. And at one point in your career we will all encounter one. But do not worry. There are ways to handle customer expectations, and manage a complaint professionally.
It can be stressful, to have a yelling or screaming customer standing in front of you, but do not be overwhelmed. I will share some tricks with you, that will help you handle the situation. And not take it personal!
I hope you enjoyed my career advice for introverts today. Follow on twitter or Instagram for more career advice.
38 episodes
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