In this episode, host Matt sits down with Roland, co-founder of Housecall Pro – a leading software solution for job management in the trades industry. Recorded after their chance connection at a trades event in Fiji, this conversation is a deep dive into how AI is transforming the home service sector. Roland shares the journey of how Housecall Pro began, what truly sets their platform apart, and how AI-powered features are empowering “standing jobs” (like plumbers, HVAC, and electricians) to cut down on admin work and focus more on growth.
Matt and Roland unpack the practical ways that AI is making life easier for tradespeople, from automated customer service to intelligent business analytics and coaching. They discuss best practices for adopting new technologies in your business, the importance of staying curious, and how leveraging data can help tradies grow faster and smarter. Tune in to hear real-world insights, learn what’s next for AI in trades, and get tips on maximizing your own business potential in this rapidly evolving landscape!
🎥Watch the video version here: https://youtu.be/-XXVEhxU-vc
====== Timestamp Chapters =====
00:00 AI Talk Leads to Unexpected Connection
04:57 AI: Impact on Jobs
08:20 AI-Powered Customer Service Solution
14:04 AI's Role in Business Growth
16:45 Startups’ Tech Advantage: Easier Operations
19:45 Embrace Curiosity in Business
22:23 "If It Ain't Broke, Explore"
25:40 "Optimize Time in Business"
29:46 Forward-Looking Strategic Planning
33:59 Integrating Human Touch in Automation
36:36 "Optimizing Business Processes with Data"
38:30 Optimizing Low-Intent Social Leads
41:43 "Explore Housecall Pro Demo"
==== What You'll Learn ====
✅ How AI “team members” can fill admin gaps and stop missed leads
✅ Why your time is best spent on site, not stuck on after-hours invoicing
✅ Real-world results: 30% growth and more jobs booked—faster

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