🎙️ Host: Alena Conley, Senior Division Leader of Coaching and People Development at The Kyra Company

🎧 Guest: NaKeitha Ross, CEO of 360 Degrees Hair Studio

For more than two decades, NaKeitha Ross, CEO of 360 Degrees Hair Studio, has been redefining what it means to create not just a salon, but a community hub. What started as a career inspired by her mother’s own entrepreneurial path has evolved into a thriving business that serves as both a beauty destination and a space for connection, empowerment, and growth.

In this episode of the SmartCEO™ Podcast, NaKeitha opens up about:

• Her journey from corporate America to beauty entrepreneur.

• The role of the salon as a modern-day “country club” for the Black community.

• What it means to feel “stuck” in business — and how the SmartCEO™ Capacity Builder program helped her shift her mindset, reset her strategy, and approach her 22-year business with fresh eyes.

• The realities of scaling a salon business, including moving from booth rental to commission models, leveraging retail, and creating multiple streams of revenue.

• Why bankability matters — and how asking the right financial questions has transformed the way she looks at her numbers.

NaKeitha’s story is proof that even after years in business, growth is always possible when you’re willing to rethink, reinvest, and reimagine what success looks like.

👉 Tune in and learn how she’s preparing to take her salon — and her community — to the next level.

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