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Harnessing Your Personal Experiences to Improve Broadband Programs, With Naylor Gray

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Manage episode 425747311 series 1268172
Content provided by Stephen V. Smith and Pioneer Utility Resources. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen V. Smith and Pioneer Utility Resources or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Speed is so 2020. To connect with today’s broadband subscribers you need data-driven storytelling, persona-based service tiers and the know-how to read digital body language. Calix's Naylor Gray shares insights from the 2024 update of Calix’s e-book, “The Definitive Guide to Subscriber Experience.”

Link to the e-book: www.calix.com/forms/marketer/download/guide-to-subscriber-experience.html

  continue reading

345 episodes

Artwork
iconShare
 
Manage episode 425747311 series 1268172
Content provided by Stephen V. Smith and Pioneer Utility Resources. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen V. Smith and Pioneer Utility Resources or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Speed is so 2020. To connect with today’s broadband subscribers you need data-driven storytelling, persona-based service tiers and the know-how to read digital body language. Calix's Naylor Gray shares insights from the 2024 update of Calix’s e-book, “The Definitive Guide to Subscriber Experience.”

Link to the e-book: www.calix.com/forms/marketer/download/guide-to-subscriber-experience.html

  continue reading

345 episodes

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