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Harnessing Your Personal Experiences to Improve Broadband Programs, With Naylor Gray
Manage episode 425747311 series 1268172
Speed is so 2020. To connect with today’s broadband subscribers you need data-driven storytelling, persona-based service tiers and the know-how to read digital body language. Calix's Naylor Gray shares insights from the 2024 update of Calix’s e-book, “The Definitive Guide to Subscriber Experience.”
Link to the e-book: www.calix.com/forms/marketer/download/guide-to-subscriber-experience.html
345 episodes
Manage episode 425747311 series 1268172
Speed is so 2020. To connect with today’s broadband subscribers you need data-driven storytelling, persona-based service tiers and the know-how to read digital body language. Calix's Naylor Gray shares insights from the 2024 update of Calix’s e-book, “The Definitive Guide to Subscriber Experience.”
Link to the e-book: www.calix.com/forms/marketer/download/guide-to-subscriber-experience.html
345 episodes
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