The next wave of artificial intelligence is rushing toward the business world like a tsunami. More and more, companies are realizing they need to get prepared or risk being consumed by the swift changes this technology will bring. Jeff Cox is one entrepreneur who decided to get ahead of the trend and founded a company that leverages AI to help its clients increase their customer value.

Jeff is the co-founder and executive chairman of Radius AI, a technology that allows brick and mortar stores to deliver more personalized customer experiences. Prior to founding Radius AI, Jeff consulted and developed technology-based solutions for companies like American Express, McKesson, PayPal, and Apple, to name a few.

In this interview, Jeff shares what inspired him to start Radius AI and why he felt so confident handing off his role as CEO two years after launching. Jeff also explains why he focuses on people, trusts his gut and always strikes up conversations in coffee shops.