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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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What if you could turn every technician into a 5-star customer experience machine? In this episode, Chris Anderson from Applause reveals how their innovative platform is helping pest control companies boost employee engagement, cut turnover, and rack up glowing Google reviews.
Here’s what we cover:
✅ The story behind Applause and its mission to support the “little guy” in the field
✅ How real-time bonuses & tips inspire technicians to deliver exceptional service
✅ Why engaged employees = happier customers and a stronger bottom line
✅ The role of automation & AI in scaling these strategies
✅ What’s next for Applause in home services
Whether you’re looking to motivate your team, drive more 5-star reviews, or grow your pest control business, this episode is packed with actionable insights you won’t want to miss.
🔗Connect with Chris: https://www.linkedin.com/in/christodanderson/
👉 Learn more about Applause: applausehq.com
🔗Connect with Wyatt: https://www.linkedin.com/in/wyattchambers/
👉 Learn more about SWARM: swarmpestcontrolmarketing.com
19 episodes
