Artwork
iconShare
 
Manage episode 354968758 series 3446457
Content provided by David Allara & Jonathan Cuthbertson, David Allara, and Jonathan Cuthbertson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Allara & Jonathan Cuthbertson, David Allara, and Jonathan Cuthbertson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Tired of boardrooms and classrooms packed with AV tech no one uses? Independent AV consultants David Allara and Jonathan Cuthbertson break down the three root causes of low user uptake—and the tactics that get people pressing “Start” with confidence.

Key take-aways
• Simplicity beats features—prune “Starship Enterprise” panels to one touch (or none)
• Tech must serve a goal—align AV design with real business outcomes, not shiny objects
• Scenario-based training—day-in-the-life practice crushes manuals
• Change-management check-ins—build emotional buy-in early
Quick hits
• Walk-in friction drops 40 % when steps are minimised
• Workflow-anchored training slashes help-desk tickets
• Change-management loops cut resistance before go-live

Contact konnectus TODAY to:

  continue reading

23 episodes