Chandni Jain, VP of Engineering at Checkr, joins the show to talk about what it takes to build a real culture of ownership. She explains how clarity, trust, and true empowerment help teams move faster and work better together. You will also hear how leaders can bring out stronger initiative and confidence in their people.

This episode gives a simple and useful guide for anyone who wants to lead with intent and build teams that think and act like owners.

Key Takeaways

• Ownership grows when clarity, context, and empowerment all work together

• Strong accountability does not require fear. It comes from trust and clear expectations

• Teams follow what leaders show, so leaders need to model ownership every day

• Feedback works only when trust comes first

• New managers grow fastest when they balance technical skills with people leadership

Timestamped Highlights

00:26 Why ownership begins with customer outcomes

02:02 How accountability, empowerment, and safety support each other

04:08 The difference between blame and real accountability

11:36 How to give people space to lead without losing direction

14:37 What new managers struggle with and how to guide them

16:49 A four part checklist for building stronger ownership

20:16 Why recognition matters and how it lifts the whole org

A standout moment

“Ownership begins with you as a leader. The team mirrors what they see.”

Pro Tips

• Give clear context early and often so people know what they own

• Celebrate small wins to encourage more initiative

• Focus on outcomes, not tasks. It changes how people think and deliver

• When someone steps up, give them more room to grow

Call to Action

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