Want to really know someone?

Get into a fight with them. Especially one that hits all their hot buttons. You’ll soon see the worst of them.

Conflict does funny things to people.

It is one of the few times we drop our carefully crafted social masks. It’s one of the reasons couples think their partner has changed. Because they just didn’t get to see this side when everything was smooth sailing.

Work is the other place where conflict can often happen.

It happens because we care. We see our future as being tied up with the future path we choose. And so we get threatened.

How we deal with conflict is the key determinant of how effective we will be.

All too often, we avoid conflict. Or we become over-aggressive. In today’s episode Clark Ray, Tony Walmsley and I talked about conflict at work.