Landscaping Customer Tried to Trick Me Into Doing Free Work

The Untrapped Podcast With Keith Kalfas

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4M ago 1:07:38

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In this live episode, Keith Kalfas dives into the realities of running a landscape business, especially when dealing with customers who try to get free work. He shares hard-earned lessons on setting boundaries, valuing your services, and handling tough conversations with confidence. Reflecting on his journey from solopreneur to business owner, Keith explores the internal challenges and strategic shifts needed for long-term success. He also discusses his passion for personal growth, continuous learning, and the books that have shaped his mindset. Whether you're in the service industry or looking to level up your business, this episode is packed with practical insights and real-world experience.

"Success in business isn’t just about skill—it’s about setting boundaries, valuing your work, and having the tough conversations. Growth starts with self-awareness, a strong mindset, and the willingness to evolve." - Keith

Topics Covered:

Customer Tricks and Free Work
Starting a Landscape Business
Learning to Say No
Handling Extra Work Requests
The Importance of Boundaries
Dealing with Difficult Conversations
Books and Resources for Growth
The Victim Mindset
Personal Growth and Business Challenges
Promoting Books and Services
Audiobooks and Learning from Giants
Consumer Mindset and Value Perception
Engaging with the Audience
Studio Setup Tips
Streaming and Podcasting Insights
Turning Passion into Profit
Customer Follow-Up Strategies
Business Growth and Pricing
Balancing Work and Personal Life
Virtual Receptionists and Service Efficiency

Key Takeaways

Customer Interactions and Boundaries: It's crucial to establish clear boundaries with customers to avoid being taken advantage of. Keith emphasizes the importance of not agreeing to do extra work for free and always maintaining a professional attitude.
Business and Personal Growth: Transitioning from an employee to a business owner involves significant internal and external challenges. Personal growth, learning to say "no," and having difficult conversations are part of the entrepreneurial journey.
Understanding True Value: Keith discusses the difference between being nice and being a pushover. It's essential to recognize your worth and ensure that you are fairly compensated for your work.
Confronting Fear and Uncomfortable Situations: Overcoming burnout and maintaining sanity in your business requires facing fears and discomfort head-on. Practicing difficult conversations and setting boundaries are key.
Intellectual Investments: Keith highlights the importance of continuous learning through books and resources to improve both personally and professionally. He recommends several books, indicating how these resources have helped him.
Balancing Business and Personal Life: He talks about maintaining a healthy work-life balance, emphasizing regular date nights with his wife and not letting business stress affect personal life.
Digital and Online Presence: Building a substantial online presence, including multiple YouTube channels and using social media strategically, can significantly bolster a business's visibility and credibility.
Pricing and Services: Keith gives practical advice on setting prices for services such as mulch installation, stressing the importance of considering all factors, including hidden costs, to avoid financial losses.
Philosophical and Spiritual Insights: Keith delves into deeper philosophical and spiritual reflections on life, consciousness, and business practices, encouraging a holistic approach to entrepreneurship.

Connect with Keith

Instagram: https://www.instagram.com/keithkalfas/ Facebook: https://www.facebook.com/thelandscapingemployeetrap Website: https://www.keithkalfas.com/resources Youtube: https://www.youtube.com/@keith-kalfas

Resources and Websites:

🙋♂️Get My Free Landscaping Business Startup Video Series Here👇 Here https://www.keithkalfas.com/Landscaping-Series

Landscaping Course https://keith-kalfas.mykajabi.com/store/8bFERMcs

LANDSCAPING BUSINESS How to Guide: https://www.keithkalfas.com/16

Get Jobber: https://getjobber.com/im/ambassador-referral/?gspk=a2VpdGhrYWxmYXM4NTIx&gsxid=Rs6pwtznLDcs

Get Ballard: https://www.ballard-inc.com/

Easy Budgeting Blueprint: keithkalfas.com/budget

Smartphone Video Creation Guide: Keithkalfas.com/smartphone

Identifying Your Superpower: Keithkalfas.com/superpower

Become An influencer And Monetize Your Expertise: https://www.keithkalfas.com/influence

Multiple Ways to Monetize: https://www.keithkalfas.com/multipleways

LevelUp Your Landscaping Business to $100K and beyond: https://www.keithkalfas.com/LEVELUP

148 episodes

#Business #Marketing #Lawncare #Windowcleaning #Keith Kalfas #Entrepreneur #Selfhelp #Landscape