))
S2: E06 - Customer Stories: Laurie Morrow
Manage episode 329040740 series 3243691
Content provided by TOPdesk. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TOPdesk or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Implementing a new Service Desk in the middle of a global pandemic is no easy task. Tune in to hear from Laurie at Agricultural Financial Services Corporation (AFSC) to learn about some tips and tricks to move away from using the service software as a tracking tool that creates lots of overhead, towards onboarding TOPdesk and achieving 80% uptake on the self-service portal within months.
…
continue reading
19 episodes
Share
