Manage episode 514749560 series 3660028
In this episode of the Training Impact Podcast, host JeffWalter sits down with Patrick Sanchez, Vice President of BrandPartnerships at Franchise Fastlane, to unpack what makes a great franchise system work—not just on paper, but in practice.
Patrick’s journey into franchising started on construction sites in Kansas and led to owning 12 nutrition stores across the western United States. That hands-on experience shaped his deep understanding of how training, systems, and leadership drive operational success. Today, at Franchise Fastlane, he helps franchisors build repeatable systems that turn local concepts into national brands.
Patrick explains Fastlane’s dual-service model: a full-service sales engine for established brands ready to expand rapidly and a coaching-based, “done-with-you” model for emerging franchisors still building their foundation. Regardless of size, alignment is the goal.
“We look for brands whose mission, vision, and values mirror ours,” Patrick says. “That way, when we bring in new franchisees, we know we’re helping them change lives, not just sell territories.”
When Jeff asks what separates exceptional franchisors from the rest, Patrick points to the founder. Strong founders are gritty, passionate, and committed to supporting franchisees through challenges. Beyond personality, he outlines three fundamentals that sustain growth: Acquisition – How to identify the right customers and franchisees. Sales Execution – How to communicate value clearly and consistently. Fulfillment – How to deliver, hire, and innovate to maintain excellence.
“If you can identify, sell, and fulfill effectively,” Patrick notes, “you can build a sustainable business in any sector.”
Many emerging franchisors lack structure in those areas. That’s where Franchise Fastlane steps in—helping design the operational systems that make scaling possible.
“We’re not cooks, cleaners, and dishwashers,” Patrick says with a smile. “We let franchisors focus on getting locations open and profitable while we focus on finding the right operators to join the team.”
Each brand Fastlane represents goes through a rigorous evaluation process to ensure it meets high operational and leadership standards. The selection is deliberate: out of every 200 individuals who express interest in owning a franchise, only about 0.5% ultimately become the right fit. That level of precision protects both the franchisor and future franchisees, ensuring the long-term health of the system.
Patrick and Jeff also explore how structured training programs sustain franchise performance. Early franchisors often overlook foundational tools like a Learning Management System (LMS), which provides scalable, self-guided training for franchisees and their staff.
“When new owners can access recordings, best practices, and printable materials from one centralized hub,” Patrick says, “you’re setting them up for long-term success.”
As systems mature, great franchisors evolve training into continuous improvement—supported by Franchise Advisory Councils (FACs) and Franchise Business Consultants (FBCs) who ensure corporate teams stay connected to day-to-day realities. Those who maintain corporate locations, Patrick adds, stay sharper and more adaptable when market conditions change.
Jeff connects these insights to broader organizational learning. Whether in franchising, corporate education, or extended enterprise training, sustainable growth depends on three pillars: structure, feedback, and alignment. The franchisor-franchisee relationship isn’t transactional—it’s a partnership built on shared values and mutual accountability.
Patrick’s advice to emerging franchisors is straightforward: build systems before you sell them. The clearer your processes, the easier they are to teach, replicate, and scale.
“Culture isn’t accidental,” Patrick concludes. “It’s something you build intentionally—and the same goes for systems.”
To learn more about Franchise Fastlane visit www.franchisefastlane.com
17 episodes