Change Management with Heather Ritchie

Transforming Nonprofits

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5M ago 24:18

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This episode brings an expert in change management, Heather Ritchie, to talk about skills. But, skills are more than a set of things you've learned. Skills are what your team, and your organization, need to work together and thrive.

Heather is an expert with a long career of curiosity about teams: how do we work together as humans? What are the ways to manage human change for nonprofit teams to make IT projects more successful? And how can a team of people who care about their nonprofit and its mission strategize the skills they need to acquire or improve to increase their organization's ability to achieve mission?

Can you execute a change management strategy without learning your teams’ skills, interests, and where they can grow into the new tech space you are creating? And do you have the trust on your team to do a skills matrix exercise in good faith? Heather discusses ways to create safety for your staff to be candid, honest, and vulnerable and build the team they want. Do you need a skilled facilitator? Do you structure the skills mapping exercise one-on-one or as a group project?

In this conversation, Kyle learns Heather's approach to change management and skill mapping.

Heather is a consultant with Build Consulting and has over two decades of experience in the field. She has led change management efforts in nonprofit, academic and corporate sectors, serving in a variety of roles from senior leadership to educator, coach and consultant. Heather brings a passion for connecting social purpose with the strategy, tools and technology to make the world a better place – on budget, on time, and for measurable impact.

Our podcast is designed for audiences with varied experiences with technology. In this conversation with Heather Ritchie learn the role of skills in change management and strategies to motivate your teams to develop the skills they - and your nonprofit - need.

71 episodes

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