In this episode of Trash Chatter, host Victoria Conway sits down with Brendan Brown, owner of The Bin Spa in Central Texas, to unpack what it really takes to build a standout trash bin cleaning business around people, not just dirty cans. Brendan shares how he went from West Point and the Army to acquiring a small bin cleaning side hustle and turning it into a fast growing, multi truck operation.

He explains why culture, leadership, and community presence matter more than equipment specs, and how his team mindset of truly caring shapes everything from hiring to customer experience. Brendan also dives into Bin Spa University, his education platform for operators, and makes a direct case against franchising in this young industry in favor of owning a flexible, scalable asset of your own.

Whether you are just rolling out your first truck or looking for your next acquisition, Brendan’s stories about creative marketing, strategic mergers, and relentless networking will give you a practical playbook for growing a people first bin cleaning brand that actually lasts.

To learn more about the Trash Cleaning business,

Check out our website at https://www.sparklingbinsbusiness.com/

Or visit Brendan Brown at https://thebinspa.com

305-382-BINS

[email protected]

Host: Victoria Conway

Guest: Brendan Brown, The Bin Spa

Time Stamps & Show Notes:

(00:00 - 00:51) Welcome to Trash Chatter

(00:52 - 04:07) Buying the bin route

(04:08 - 07:00) Upgrading bin trucks

(07:01 - 10:10) West Point to owner

(10:11 - 12:23) Lifestyle, not just bins

(12:24 - 15:36) Culture and high standards

(15:37 - 18:59) Launching Bin Spa University

(19:00 - 24:28) Why avoid franchises

(24:29 - 29:30) Acquisitions and smart deals

(29:31 - 33:13) Growing routes with relationships

(33:14 - 34:43) Networking to reduce churn

(34:44 - 35:01) Final advice and close