In this episode of Unspoken Security, host AJ Nash sits down with Charlotte
Guiney, Cyber Threat Intelligence Manager at Toyota Financial Services. They
explore what it takes to build threat intelligence programs that work for both
security teams and the wider business. Charlotte cuts through the noise,
stressing that buy-in is step one—and that it’s often the hardest step. She
shares how understanding internal customers and their priorities leads to
early wins, which are key to building trust and showing the value of
intelligence.

Charlotte explains that not every organization needs the same level of
maturity. Small companies might only need basic monitoring, while larger
enterprises face more complex challenges. She notes that successful
programs link intelligence to business needs, not just security threats. This
approach helps teams prioritize what matters most and communicate risk in
ways business leaders understand.

The conversation also dives into the future of threat intelligence. Charlotte
sees a growing role for automation and AI, especially for basic tasks, but
believes people are still needed to bridge gaps and build relationships across
the business. She closes with a reminder to keep things in perspective,
echoing a lesson from her childhood at clown camp: sometimes you need to
step back and find humor, even in serious work.

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