John DiJulius travels the globe working with the most-respected companies on their customer experience. Starbucks. Disney. The Ritz Carlton.... Having overcome significant challenges in his own life -- like being asked to retake every year of elementary school -- John ultimately failed out of college, and also dealt with major family challenges. Successfully navigating these curves in the road, John has built two award-winning businesses, and is now asked to speak around the world about his positive outlook and his commitment to service excellence. John tells every story with a smile and he motivates and inspires everyone around him.