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Episode 2 - Voice of the Customer & the Simple things when it comes to Customer Experience & Getting Loyal Customers with guest Chris Drury

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Manage episode 273253656 series 2797392
Content provided by BPA Quality. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BPA Quality or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Welcome to our second episode of Voice of the Customer, with Chris Drury. This podcast talks to REAL customers voicing REAL opinions about the good and bad of their customer experiences.
In this episode, we talk about a wonderful experience at the Bristol Oyster Bar, and a horror trip to JC Penney. (with a bonus discussion about chewy.com!)
All our episodes are quick, easy listens, and chock full of insights into the minds of REAL customers...so, listen up and find out what your customers think!

  continue reading

5 episodes

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iconShare
 
Manage episode 273253656 series 2797392
Content provided by BPA Quality. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BPA Quality or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Welcome to our second episode of Voice of the Customer, with Chris Drury. This podcast talks to REAL customers voicing REAL opinions about the good and bad of their customer experiences.
In this episode, we talk about a wonderful experience at the Bristol Oyster Bar, and a horror trip to JC Penney. (with a bonus discussion about chewy.com!)
All our episodes are quick, easy listens, and chock full of insights into the minds of REAL customers...so, listen up and find out what your customers think!

  continue reading

5 episodes

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