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A single two-hour session that left more questions than answers became the catalyst for change. We sit down with The Soke founder Maryam Meddin to trace how a painful first brush with psychotherapy pushed her to redesign the entire care journey around human dignity, safety, and clarity. From the first phone call to the moment a client steps back onto the street, every touchpoint is treated as part of the therapeutic process.
Maryam shares how a trained client services team translates the maze of psychiatry, psychology, and psychotherapy into clear choices, giving people back a sense of control when they need it most. We unpack the power of a non-clinical environment—no check-in desk, dogs welcome, nothing too precious to touch—and why post-session decompression pods can make the difference between integration and overwhelm. The details add up: warm greetings, thoughtful follow-up, and practical tools like Alpha-Stim help clients leave steadier than they arrived.
We also explore the operational backbone: a psychiatry-led multidisciplinary meeting that safeguards clients while enabling deeper therapeutic work. Maryam explains how combining trauma, systemic family therapy, and corporate expertise creates new approaches to workplace stress, and why investing in practitioner culture is a strategic necessity, not a perk. Along the way, we confront the promise and peril of digital health—where access can soar but quality control lags—and argue for a blended model that keeps humans in the loop.
Looking ahead, Maryam previews specialist centres in child and adolescent care and in trauma with mind-body integration, plus international expansion and strengthened pathways in neurodevelopment, eating disorders, and addictions. If you care about mental health that feels kinder without losing rigour, this conversation maps a better way forward. Subscribe, share with a friend who works in care, and leave a review to help others find the show. What part of the care journey would you redesign first?

👤 Biography

Maryam Meddin is the founder and CEO of The Soke, a leading private mental health and wellbeing clinic based in London. With a background in branding and communications, Maryam brings a distinct perspective to mental healthcare — one that centres on dignity, transparency, and the full client journey. Her lived experience and deep clinical insight have informed The Soke’s uniquely human-centred approach, blending evidence-based therapy with thoughtful service design. Under her leadership, The Soke has grown into a multidisciplinary hub redefining what modern mental health care can feel like.

Contact Details

• Website: https://www.thesoke.uk
• e-mail: [email protected]
• Instagram: https://www.instagram.com/thesokelondon/
• LinkedIn: https://www.linkedin.com/in/maryam-meddin-977a782/