On this episode of What Are You Driven By, Diondra Filicetti sits down with Princella Lewis Seymour, a powerhouse with 35 years in elder care, founder of Complete Elder Solutions, and author of Everything You Need to Know About Me. Princella pulls back the curtain on the real, often unpredictable world of caregiving, revealing what families don’t know they need until they’re in crisis. She shares how she built a company to fill the gaps no one else was addressing, helping seniors and their families navigate one of life’s toughest transitions. From leadership insights to staff retention, from setting boundaries to shifting service models, Princella brings raw honesty and hard-won wisdom. Whether you’re a leader, caregiver, or simply someone preparing for the future, this conversation will change how you think about elder care and the people who make it possible.