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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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What really happens behind the scenes in customer support?
In this episode of What the HealthTech, host Sophie Blackett chats with George Musgrave, Support Analyst at Radar Healthcare, to uncover the real impact of support teams in health and social care tech.
George shares his journey through the company, the importance of first-line support, and how collaboration across departments ensures customers receive fast, empathetic, and effective help.
🔍 Topics covered:
- First-line support myths & realities
- Radar Healthcare’s support structure
- Cross-team collaboration (Product, Partnerships, Development)
- Tools, processes & customer feedback
🎧 Listen now and discover how Radar Healthcare puts customers first — every step of the way.
#CustomerSupport #HealthTech #RadarHealthcare #SupportAnalyst #BehindTheScenes #HealthcareInnovation #WhatTheHealthTech #CustomerExperience #TechSupport #SupportTeam
101 episodes
