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Within the Trenches Ep 593
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Ep 593 features Carmen, a 911 professional with New Hanover County 911, NC.
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Episode topics –
Carmen's journey to becoming a 911 dispatcher and her role as a bilingual interpreter
The emotional challenges and support systems in place for dispatchers handling traumatic calls
Insightful anecdotes from ride-alongs and unexpected 911 call situations
How dispatchers decompress and manage stress with personal coping strategies
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
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