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User Experience with David Tsai WizardCast 111
Manage episode 265140194 series 1942455
Content provided by Brian Kwong and Mark Ross, Brian Kwong the Salesforce Wizard, and Mark Ross - Salesforce Yoda. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brian Kwong and Mark Ross, Brian Kwong the Salesforce Wizard, and Mark Ross - Salesforce Yoda or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Send Us Your Feedback & Suggestions!
- Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
- Email: [email protected]
- Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
What is User Experience and why is it important to us as Admin and Devs?
Show Overview 0:00 I give up! 1:31 Introduction 2:31 Joke 3:36 David Tsai User Experience Lead for IdeaExchange at Salesforce 4:42 What is User Experience 5:35 Difference between End User and Customer 9:40 A storied difference to solving problems. Story-driven problem statements 15:00 Salesforce Relationship design 23:50 The User Experience journey for Prioritization on the IdeaExchange 39:43 Continuous improvement 49:25 Outro 51:20 Post Outro Book recommendations
Links in This Show
FEEDBACK You can ask your questions, make comments, bad jokes, and your requests!
- Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
- Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
- Email [email protected]
HELP US SPREAD THE WORD! We'd love it if you could please share #WizardCast with your twitter followers. Click here to post a tweet! Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS! Review Us Support the show!
- WizardCast Merchandise Store
- Shop On Amazon
- Libsyn podcast hosting: Get a free month with promo code: podmagic
- Other Ways To Support
Participate In The Show!
- Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight
Ways to subscribe to The WizardCast
- Click to Subscribe via iTunes/Apple Podcasts
- Click to Subscribe via Google Podcast App
- Click to Subscribe via Stitcher
- Subscribe via RSS
music & sound effects https://freesound.org/
Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!
124 episodes
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Manage episode 265140194 series 1942455
Content provided by Brian Kwong and Mark Ross, Brian Kwong the Salesforce Wizard, and Mark Ross - Salesforce Yoda. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brian Kwong and Mark Ross, Brian Kwong the Salesforce Wizard, and Mark Ross - Salesforce Yoda or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Send Us Your Feedback & Suggestions!
- Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
- Email: [email protected]
- Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
What is User Experience and why is it important to us as Admin and Devs?
Show Overview 0:00 I give up! 1:31 Introduction 2:31 Joke 3:36 David Tsai User Experience Lead for IdeaExchange at Salesforce 4:42 What is User Experience 5:35 Difference between End User and Customer 9:40 A storied difference to solving problems. Story-driven problem statements 15:00 Salesforce Relationship design 23:50 The User Experience journey for Prioritization on the IdeaExchange 39:43 Continuous improvement 49:25 Outro 51:20 Post Outro Book recommendations
Links in This Show
FEEDBACK You can ask your questions, make comments, bad jokes, and your requests!
- Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
- Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
- Email [email protected]
HELP US SPREAD THE WORD! We'd love it if you could please share #WizardCast with your twitter followers. Click here to post a tweet! Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS! Review Us Support the show!
- WizardCast Merchandise Store
- Shop On Amazon
- Libsyn podcast hosting: Get a free month with promo code: podmagic
- Other Ways To Support
Participate In The Show!
- Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight
Ways to subscribe to The WizardCast
- Click to Subscribe via iTunes/Apple Podcasts
- Click to Subscribe via Google Podcast App
- Click to Subscribe via Stitcher
- Subscribe via RSS
music & sound effects https://freesound.org/
Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!
124 episodes
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Similar to WizardCast
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
…
continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
…
continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Rae Johnston and guests take a fun, deep dive into how technology is reshaping our lives.
…
continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
…
continue reading
Redefining AI is the 2024 New York Digital Award winning tech podcast! Discover a whole new take on Artificial Intelligence in joining host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and ...
…
continue reading
The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
On The Bike Shed, hosts Joël Quenneville and Stephanie Minn discuss development experiences and challenges at thoughtbot with Ruby, Rails, JavaScript, and whatever else is drawing their attention, admiration, or ire this week.
…
continue reading
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