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Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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In this episode of the WLEI Podcast, our guests are Jennifer Trask and Brittney Heatherington from MillerKnoll. Trask is the Director of the MillerKnoll Performance System (HMPS) for business processes and dealer network, while Heatherington is a continuous improvement coach for the dealer network.
In our discussion, we explore:
- MillerKnoll’s methodical approach to people development.
- How MillerKnoll has built a culture of operational excellence throughout its value stream from its factories to its dealers.
- How MillerKnoll successfully engages dealers in problem-solving by coaching at the gemba.
- The importance of approaching problems situationally versus applying a fixed solution.
100 episodes
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