It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Is the future of HR, IT and FM at the mercy of people data analytics? This episode Ian speaks with Ben Waber, ex of MIT and CEO of Humanyze about their IoT-enabled ‘Moneyball for business’ approach… essential listening. Huge thanks to the British Institute of Facilities Management for allowing Ian to interview Ben before his ThinkFM keynote in June. Enjoy!
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22 episodes