176. From Stereotypes to Synergy: Communicating Across Generations

Think Fast Talk Smart: Communication Techniques

Content provided by Think Fast Talk Smart and Matt Abrahams. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Think Fast Talk Smart and Matt Abrahams or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

4M ago 19:15

MP3•Episode home

Age diversity and cross-generational synergy can transform an organization.

Most of us know age diversity matters in the workplace. But according to UCLA’s Bob McCann, we're thinking about it all wrong: it's not just about having different generations present — it's about creating meaningful connections between them.

As director of UCLA's Leadership Communication Program and founder of the McCann Group, McCann has spent years researching intergenerational workplace dynamics. With four to six generations now working side by side, he says there’s never been a better time to create synergies between the old and the young.

"There's a tremendous opportunity for meeting and interacting with people who are different than you, for increasing a variety of potential outcomes in business in a positive way, if we can maximize our intergenerational engagement," he says. His research reveals that while many organizations focus on gender and ethnic diversity, age diversity often gets overlooked in DEI initiatives — despite its crucial role in workplace success.

In this episode of Think Fast, Talk Smart, McCann joins Matt Abrahams to discuss how organizations can move beyond superficial age diversity to create meaningful cross-generational connections. From reverse mentoring programs to shadow boards, they explore practical ways leaders can harness the power of generational difference to drive innovation and collaboration.

Episode Reference Links:

Connect:

Premium Signup >>>> Think Fast Talk Smart Premium
Email Questions & Feedback >>> [email protected]
Episode Transcripts >>> Think Fast Talk Smart Website
Newsletter Signup + English Language Learning >>> FasterSmarter.io
Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
Matt Abrahams >>> LinkedIn

Chapters:

(00:00) - Introduction
(02:02) - Why Generational Interactions Matter
(02:55) - What is a Generation?
(04:04) - Combating Workplace Ageism
(05:22) - Breaking Stereotypes
(07:57) - Better Intergenerational Interactions
(10:42) - Technology and Training Across Generations
(12:27) - The Three Final Questions
(18:15) - Conclusion

********
Get $50 off coaching today at Strawberry.me/smart
Become a Faster Smarter Supporter by joining TFTS Premium.

207 episodes

#Careers #Influence #Leadership #Improv #Communication #Public Speaking #MBA #Business #Career Growth #Career Skills #Think Fast Talk Smart #Matt Abrahams #Podcasting Education