176. From Stereotypes to Synergy: Communicating Across Generations

Think Fast Talk Smart: Communication Techniques

#Careers #Influence #Leadership #Improv #Communication #Public Speaking #MBA #Business #Career Growth #Career Skills #Think Fast Talk Smart #Matt Abrahams #Podcasting Education

29:22

The world often feels rigged. And this episode is a wake-up call to recognize the barriers that exist for those who don’t fit the traditional mold. In this episode, which is a kind of tribute to my dear departed Dad, I recount some powerful lessons from the man who was a brilliant psychiatrist and my biggest champion. He taught me that if something feels off about the environment you’re in, it probably is—and it’s absolutely hella-not your fault. We dare to break into the uncomfortable truth that many workplaces are designed for a very specific demographic, leaving neurodivergent individuals, particularly those on the autism spectrum, feeling excluded. I share three stories in which my Dad imparted to me more than my fair share of his wisdom, and I'm hoping you to can feel empowered. You'll learn that we can advocate for ourselves and others to create a more inclusive work culture. Newsletter Paste this into your browser if the newsletter link is broken - https://www.lbeehealth.com/ Join our Patreon - https://differentnotbrokenpodcast.com/patreon Mentioned in this episode: Sign Up For Our Newsletter Stay updated on all the things! Get added to our newsletter mailing list. Newsletter…

about a year ago 19:15

MP3•Episode home

Age diversity and cross-generational synergy can transform an organization.

Most of us know age diversity matters in the workplace. But according to UCLA’s Bob McCann, we're thinking about it all wrong: it's not just about having different generations present — it's about creating meaningful connections between them.

As director of UCLA's Leadership Communication Program and founder of the McCann Group, McCann has spent years researching intergenerational workplace dynamics. With four to six generations now working side by side, he says there’s never been a better time to create synergies between the old and the young.

"There's a tremendous opportunity for meeting and interacting with people who are different than you, for increasing a variety of potential outcomes in business in a positive way, if we can maximize our intergenerational engagement," he says. His research reveals that while many organizations focus on gender and ethnic diversity, age diversity often gets overlooked in DEI initiatives — despite its crucial role in workplace success.

In this episode of Think Fast, Talk Smart, McCann joins Matt Abrahams to discuss how organizations can move beyond superficial age diversity to create meaningful cross-generational connections. From reverse mentoring programs to shadow boards, they explore practical ways leaders can harness the power of generational difference to drive innovation and collaboration.

Episode Reference Links:

Connect:

Premium Signup >>>> Think Fast Talk Smart Premium
Email Questions & Feedback >>> hello@fastersmarter.io
Episode Transcripts >>> Think Fast Talk Smart Website
Newsletter Signup + English Language Learning >>> FasterSmarter.io
Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
Matt Abrahams >>> LinkedIn

Chapters:

(00:00) - Introduction
(02:02) - Why Generational Interactions Matter
(02:55) - What is a Generation?
(04:04) - Combating Workplace Ageism
(05:22) - Breaking Stereotypes
(07:57) - Better Intergenerational Interactions
(10:42) - Technology and Training Across Generations
(12:27) - The Three Final Questions
(18:15) - Conclusion

********
Get $50 off coaching today at Strawberry.me/smart
Become a Faster Smarter Supporter by joining TFTS Premium.

207 episodes

176. From Stereotypes to Synergy: Communicating Across Generations

Think Fast Talk Smart: Communication Techniques

10,380 subscribers

published about a year ago

MP3•Episode home

Age diversity and cross-generational synergy can transform an organization.

Episode Reference Links:

Connect:

Premium Signup >>>> Think Fast Talk Smart Premium
Email Questions & Feedback >>> hello@fastersmarter.io
Episode Transcripts >>> Think Fast Talk Smart Website
Newsletter Signup + English Language Learning >>> FasterSmarter.io
Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
Matt Abrahams >>> LinkedIn

Chapters:

(00:00) - Introduction
(02:02) - Why Generational Interactions Matter
(02:55) - What is a Generation?
(04:04) - Combating Workplace Ageism
(05:22) - Breaking Stereotypes
(07:57) - Better Intergenerational Interactions
(10:42) - Technology and Training Across Generations
(12:27) - The Three Final Questions
(18:15) - Conclusion

********
Get $50 off coaching today at Strawberry.me/smart
Become a Faster Smarter Supporter by joining TFTS Premium.

207 episodes

#Careers #Influence #Leadership #Improv #Communication #Public Speaking #MBA #Business #Career Growth #Career Skills #Think Fast Talk Smart #Matt Abrahams #Podcasting Education

All episodes

Think Fast Talk Smart: Communication Techniques

1
200. Four Keys for Focused Communication: Live Lessons from Our 200 Episodes 43:55

5 days ago43:55

43:55

This live Q&A with host Matt Abrahams celebrates 200 episodes of Think Fast, Talk Smart. In an age of endless content and information, how do we ensure our communication cuts through the noise? Across 200 episodes of Think Fast, Talk Smart , host Matt Abrahams has discovered four essential ingredients that help messages rise above the chatter: concision, relevance, accessibility, and precision. “Attention is our most precious commodity in the world today, and we need to make sure that we engage our audience so we get their attention,” says Abrahams in this special 200th episode. How do we capture and keep that attention? As he’s explored with guests throughout the show, effective and engaging communication — from all kinds of people and in all kinds of places — is concise, relevant, accessible, and precise. In this special 200th episode of Think Fast, Talk Smart , host Matt Abrahams shares insights gleaned from hundreds of conversations with communication experts, followed by a live Q&A with listeners from around the world. From crafting compelling elevator pitches to managing speaking anxiety, this celebration episode offers practical advice for focused communication that is sure to be the focus of your audience’s attention. Episode Reference Links: Jenny Luna Ep.78 Three Guiding Principles for Successful Communication Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (04:30) - Concision in Effective Messaging (07:42) - Make Your Message Relevant (13:34) - Ensuring Accessibility (17:46) - The Importance of Precision (24:35) - Craft an Impactful Elevator Pitch (28:23) - Build a Stronger Vocabulary (30:19) - Communicating Numbers and Data (32:48) - Responding When Caught Off Guard (34:47) - Confidence for Speaking and Presenting (37:45) - Steering Conversations Back on Track (40:18) - Dream Podcast Guest (41:19) - What’s Coming Next (42:59) - Conclusion ***** Stay Informed on Stanford's world changing research by signing up for the Stanford Report Support Think Fast Talk Smart by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
199. Blunder Pressure: Mastering In-the-Moment Communication (3 of 3) 22:45

12 days ago22:45

22:45

This three-part miniseries is all about keeping your cool when speaking on the spot. Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment. Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer. Part 1: Preparation and Mindset Discover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success. Part 2: Mastering the Moment Learn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience. Part 3: When Things Go Wrong Find out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold. In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet. Episode Reference Links: Chris Voss - Former FBI Negotiator, Keynote Speaker Chris Voss's Book: Empathy and Understanding In Business Annabelle Williams - Paralympic Champion, Sports Broadcaster Giampaolo Bianchi - United Nations Interpreter Brad Rogers - NFL Referee, Professor Phyllis Kao - Sotheby's Auctioneer Peter D Sagal - Game Show Host, Author Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (02:42) - Focus on What’s Next, Not What Went Wrong (04:40) - Failure with Confidence (06:45) - Flexibility Over a Fixed Plan (08:28) - Staying Cool in Public Slip-Ups (10:36) - Using Laughter to Reset (13:05) - Gracefully Correcting Yourself (14:42) - Staying Calm Under Pressure (19:40) - Listener Exercises on Reflecting to Improve (21:56) - Conclusion ***** Stay up to date on the next great discovery at Stanford by signing up for the Stanford Report Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
198. Pause and Effect: Mastering In-the-Moment Communication (2 of 3) 25:02

17 days ago25:02

25:02

This three-part miniseries is all about keeping your cool when speaking on the spot. Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment. Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer. Part 1: Preparation and Mindset Discover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success. Part 2: Mastering the Moment Learn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience. Part 3: When Things Go Wrong Find out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold. In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet. Episode Reference Links: Chris Voss - Former FBI Negotiator, Keynote Speaker Chris Voss's Book: Empathy and Understanding In Business Annabelle Williams - Paralympic Champion, Sports Broadcaster Giampaolo Bianchi - United Nations Interpreter Brad Rogers - NFL Referee, Professor Phyllis Kao - Sotheby's Auctioneer Peter D Sagal - Game Show Host, Author Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (02:25) - Letting Go of the Script (05:37) - Visual Listening (06:56) - Nonverbal Communication (09:45) - Tools of Connection (13:06) - Pacing for Pressure (14:06) - The Power of Pausing (16:40) - How to Make a Great Introduction (18:30) - Being Gracious in Conversation (20:54) - Listener Exercises on Active Listening (23:48) - Conclusion ***** Stay Informed on Stanford's world changing research by signing up for the Stanford Report Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
197. Prep or Perish: Mastering In-the-Moment Communication (1 of 3) 25:12

19 days ago25:12

25:12

This three-part miniseries is all about keeping your cool when speaking on the spot. Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment. Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer. Part 1: Preparation and Mindset Discover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success. Part 2: Mastering the Moment Learn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience. Part 3: When Things Go Wrong Find out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold. In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet. Episode Reference Links: Chris Voss - Former FBI Negotiator, Keynote Speaker Chris Voss's Book: Empathy and Understanding In Business Annabelle Williams - Paralympic Champion, Sports Broadcaster Giampaolo Bianchi - United Nations Interpreter Brad Rogers - NFL Referee, Professor Phyllis Kao - Sotheby's Auctioneer Peter D Sagal - Game Show Host, Author Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (04:12) - Pressure and Preparation (06:03) - Cognitive Load and Focus (08:47) - Speaking with Clarity (10:25) - Building Instinct Through Practice (12:29) - Overthinking vs. Acting Fast (14:09) - Staying Present Under Pressure (14:49) - Make It About the Audience (15:50) - Handling Public Scrutiny (17:54) - Physical Rituals to Manage Nerves (19:27) - Grounding Techniques Before Speaking (22:01) - Listener Exercises for Better Speaking (25:18) - Conclusion ***** Stay Informed on Stanford's world changing research by signing up for the Stanford Report Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
196. Ditch the Dictionary: Communicate Confidently Through Connection 22:29

26 days ago22:29

22:29

Communication isn’t about perfect word choice, it’s about connecting with others. For native speakers and language learners alike, communicating comes with all kinds of challenges. But no matter how much we stumble over our words, Lindsay McMahon says communication isn’t about perfection — it’s about connection. The CEO and founder of All Ears English and host of the All Ears English podcast, McMahon is on a mission to help non-native English speakers around the world hone their ability to communicate and connect. Whether you’re forming your first sentences in a new language or giving a presentation in the language you’ve spoken your whole life, “It's about human connection,” she says. “What really matters is are we connecting to our audience… the human being[s] in front of us?” In this episode of Think Fast, Talk Smart , McMahon joins host Matt Abrahams to explore strategies for improving our communication — not by finding the right words, but by finding the right mindset. From active listening and cultural awareness to quieting nerves and building confidence, McMahon's practical approaches help communicators connect more authentically in any language or context. Episode Reference Links: Lindsay McMahon All Ears English Ep.8 Don't Get Lost in Translation: How Non-Native Speakers Can Communicate With Confidence Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (01:44) - Common Challenges for English Learners (03:08) - Overcoming the Confidence Catch-22 (04:59) - Communication Lessons from CEOs (05:47) - The Art of Listening (07:34) - Idioms and Hidden Meanings (08:52) - Context Shapes Communication (10:39) - Cultural Analogies and Miscommunication (11:45) - Entering a New Role or Culture (14:04) - Immersive Language Learning (17:19) - The Final Three Questions (21:38) - Conclusion ***** Stay Informed on Stanford's world changing research by signing up for the Stanford Report Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
195. Q&A on Conflict, Confidence, and Connection: Me2We 2025 Part 2 13:15

4 weeks ago13:15

13:15

Stanford experts answer live questions on leadership, authenticity, and communication. What happens when four top Stanford thinkers take live questions from a room full of leaders? In Part 2 of this special Think Fast, Talk Smart series from the Stanford LEAD Me2We Conference, Matt Abrahams and his panel of expert GSB faculty— Allison Kluger , Naomi Bagdonas , Christian Wheeler , and Nir Halevy —answer questions from a live audience. They cover real-world challenges around leadership, authenticity, psychological safety, and managing your reputation in complex environments. With honest reflections and actionable advice, their answers offer a candid look at what it takes to lead with intention while staying true to yourself. Episode Reference Links: Allison Kluger Book Allison Contributed to: Brand Up Naomi Bagdonas Nir Halevy Christian Wheeler Ep.2 Communicating Our Multiple Selves: How to Effectively Manage Your Reputation Ep.13 Make ’Em Laugh: How to Use Humor as a Secret Weapon in Your Communication Ep.30 Dissolve Disagreements: How Communication Impacts Conflict Ep.18 Managing in the Moment: How to Get Comfortable with Being Uncomfortable Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (02:15) - Bridging Political Divides (05:28) - Navigating Confidence and Context (07:33) - Rethinking Leadership and Reputation (12:17) - Conclusion ***** Stay Informed on Stanford's world changing research by signing up for the Stanford Report Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
194. Live Lessons in Levity and Leadership: Me2We 2025 Part 1 32:16

5 weeks ago32:16

32:16

Effective leadership begins with the way you communicate. Leading with impact isn’t about speaking louder—it’s about communicating in ways that resonate with what people already value. In Part 1 of this special two-part series from the Stanford LEAD Me2We Conference, Matt Abrahams brings together four expert GSB faculty— Allison Kluger , Nir Halevy , Christian Wheeler , and Naomi Bagdonas —to explore how to lead and communicate with intention. They share how authenticity builds trust, why discomfort is essential for growth, how to design space for serendipity, and the role AI can play in expanding—not replacing—human potential. From managing reputation to staying present in high-pressure moments, this episode of Think Fast, Talk Smart offers insights to help leaders connect more effectively, show up with purpose, and inspire meaningful action. Episode Reference Links: Allison Kluger Book Allison Contributed to: Brand Up Naomi Bagdonas Nir Halevy Christian Wheeler Learn more about the Stanford Lead Program Ep.2 Communicating Our Multiple Selves: How to Effectively Manage Your Reputation Ep.13 Make ’Em Laugh: How to Use Humor as a Secret Weapon in Your Communication Ep.30 Dissolve Disagreements: How Communication Impacts Conflict Ep.18 Managing in the Moment: How to Get Comfortable with Being Uncomfortable Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedI n Chapters: (00:00) - Introduction (03:32) - Managing Reputation and Authentic Communication (05:34) - Leadership Pluralism and Team Culture (07:34) - Discomfort, Growth, and Distraction (11:58) - Guiding Principles and the Serendipity Fund (14:33) - Using AI in Teaching and Research (21:54) - Fixing Hierarchies with CPR (23:49) - Authenticity, Humor Styles, and Human Flourishing (26:38) - Executive Presence and Owning the Room (29:27) - Writing Better Titles and Facilitating Interactions (31:20) - Conclusion ***** Stay Informed on Stanford's world changing research by signing up for the Stanford Report Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
193. Conquer Questions: ADDing Value To Your Answers 11:59

6 weeks ago11:59

11:59

Turn Q&A from nerve-wracking to confidence-boosting with strategies for clear, controlled answers. A great presentation doesn’t end with the final slide—it continues through the Q&A, where real engagement happens. Yet, for many speakers, this is the most nerve-wracking part. In this episode, Matt Abrahams explores why Q&A can feel intimidating and how shifting your mindset can turn it into an opportunity rather than a challenge. Drawing from his book, Speaking Up Without Freaking Out , he shares expert-backed techniques for structuring responses, managing audience expectations, and maintaining composure under pressure. Whether you're facing a tough crowd or just want to refine your speaking skills, you’ll walk away with the confidence to command the room—no matter the question. Audio excerpt based on Speaking Up without Freaking Out by Matt Abrahams (printed book by Kendall Hunt Publishing 2016), read by the author. Copyright 2024 by Matthew Abrahams LLC. Episode Reference Links: Speaking Up Without Freaking Out | Audio Book Speaking Up Without Freaking Out Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (02:02) - The Challenge of Q&A (03:00) - Preparing for Q&A in Advance (03:40) - When to Take Questions (04:29) - How to Ask for Questions Effectively (05:32) - Audience Anxiety in Q&A (06:47) - Managing Questions Efficiently (07:48) - Answering Questions with Confidence (09:01) - The ADD Method for Answering Questions (10:14) - Closing Your Q&A with Impact (11:08) - Conclusion ******** Get $50 off coaching today at Strawberry.me/smart Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
192. Quick Thinks: How to Supersize Your Stories 10:38

6 weeks ago10:38

10:38

How to craft compelling stories that captivate, inspire, and make an impact. Great storytelling isn't just about telling tales—it’s about crafting experiences that captivate, inspire, and drive change. In this special Quick Thinks bonus episode of Think Fast, Talk Smart , Matt Abrahams welcomes bestselling author Dan Heath for a masterclass on the power of stories. Dan breaks down the elements of an impactful story, sharing a case study from his book Reset , outlining how to find compelling stories that connect with audiences, the structure of engaging narratives that keep people hooked, and the power of analogies and unexpected contrasts in storytelling. Get more done with Grammarly. Download Grammarly for free at grammarly.com/podcast . Episode Reference Links: Dan Heath Dan’s Books: Reset: How to Change What's Not Working Ep.190 Motivation Matters: How to Leverage What People Already Want Ep.170 Advice from Nontraditional Storytellers Part 1 Ep.171 Advice from Nontraditional Storytellers Part 2 Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (02:43) - A Story About Change: The Hospital Case Study (03:51) - Breaking Down the Elements of a Great Story (06:23) - Finding the Right Stories (08:09) - Crafting Stories with Purpose (09:42) - Conclusion ******** Get $50 off coaching today at Strawberry.me/smart Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
191. Memorable Messages: Choose Words That Capture Attention and Stay Remembered 23:10

7 weeks ago23:10

23:10

How to craft communication that your audience will remember. Why do some messages stick, while others go in one ear and out the other? When it comes to crafting memorable communication, Ada Aka says not all verbiage is created equal. “Certain words are intrinsically more memorable than others,” says Aka, an assistant professor of marketing at Stanford Graduate School of Business. In her research of consumer behavior and decision-making, she’s uncovered how language shapes not just our perception of the world, “but how the world stays with us over time." From concrete terms to emotionally charged ones, certain words have more staying power than others, and to communicators who want to capture audiences (and keep them), she says, “Carefully chosen words, they're going to be taking the attention.” In this episode of Think Fast, Talk Smart , Aka joins Matt Abrahams to explore the science of memorable communication. From creating brand slogans that stick to choosing words that align with your message, she reveals how to create communication that won't be forgotten. Episode Reference Links: Ada Aka Ep.80 Magic Words: Change What You Say to Inspire and Influence Others Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (02:05) - The Power of Words in Memory (03:45) - What Makes Words Memorable? (06:04) - Informal and Conversational Language (07:38) - AI & Memory (09:34) - Memorable Slogans (11:26) - Predicting Memorability: Why We Get It Wrong (13:15) - Framing in Communication (15:24) - Creating Meaningful Interactions (17:34) - The Final Three Questions (22:21) - Conclusion ******** This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs . Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
190. Motivation Matters: How to Leverage What People Already Want 25:25

8 weeks ago25:25

25:25

How to turn latent motivation into fuel for change. If you want to be a changemaker, you’ll have to convince others to join your cause. But according to Dan Heath , persuading your audience isn’t about creating new motivation — it’s about leveraging the motivation that’s already there. “The most important fuel for any change effort is motivation,” says Heath, the number-one New York Times bestselling author of Reset: How to Change What's Not Working . Instead of struggling to persuade people to want what you want, Heath suggests finding where your goals overlap with the things they already desire. "Before you even get to persuasion, if you can just tap and unleash the energy that's already there, you've already catapulted yourself toward success,” he says. In this episode of Think Fast, Talk Smart , Heath and host Matt Abrahams explore how to create more compelling communication using “leverage points,” or as Heath says, “where a little bit of effort yields a disproportionate return.” Whether getting buy-in from one teammate or achieving change across an entire organization, Heath shares practical tips for turning latent motivation into an engine for change. Get more done with Grammarly. Download Grammarly for free at grammarly.com/podcast . Episode Reference Links: Dan Heath Dan’s Book: Reset: How to Change What's Not Working Ep.164 Rethinks: Using "Pre-suasion" to Influence Others Ep.49 Make Numbers Count: How to Communicate Data Effectively Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (02:12) - The Power of Storytelling (05:22) - Leverage Points for Change (08:45) - Wasted Resources & Motivation (11:58) - Latent Desire in Systems (14:06) - Communicating Progress (17:43) - The Final Three Questions (24:26) - Conclusion ******** Get $50 off coaching today at Strawberry.me/smart Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
189. Numbers Need Narrative: Use Data to Influence and Inspire 21:09

9 weeks ago21:09

21:09

Why numbers are only as compelling as the narratives we attach to them. Facts and figures can be your friend, but before you load your presentation full of data, Miro Kazakoff has a word of caution: “Data’s objective, but people are not.” You might think that your data speaks for itself, but Kazakoff says numbers need a narrative. A senior lecturer at MIT Sloan School of Management and author of Persuading with Data: A Guide to Designing, Delivering, and Defending Your Data , he says the key to making data persuasive isn't about showing more information — it's about understanding your audience well enough to know how to relay it in a way that will connect with them. "The people who get good at this are not so much the people who can talk and draw graphs well, but the people who can listen the best. It starts with is empathy.” In this episode of Think Fast, Talk Smart , Kazakoff joins Matt Abrahams to explore how to transform complex data into clear, compelling communication. From avoiding the "curse of knowledge" to effectively orienting your audience through visualizations, he shares practical strategies for making your data not just informative, but persuasive. Episode Reference Links: Miro Kazakoff Miro’s Book: Persuading with Data Ep.49 Make Numbers Count: How to Communicate Data Effectively Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (02:14) - How to Use Data Persuasively (04:01) - The Curse of Knowledge in Data Communication (06:26) - The Best Way to Present Data Visually (08:41) - The Role of Context in Making Data Meaningful (10:53) - Orienting Your Audience When Presenting Data (13:29) - Storytelling in Data Communication (15:30) - The Final Three Questions (20:29) - Conclusion ******** This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs . Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

1
188. Mind Reading 101: To Know What Your Audience Thinks, Just Ask 24:48

10 weeks ago24:48

24:48

How to really know what your audience is thinking. To be a great communicator, you have to get out of your own head. But that’s not all, says Matt Lieberman . According to him, you also have to get into the head of someone else. “Mind-reading is this remarkable ability that humans have,” explains Lieberman, a professor of psychology, director of UCLA’s Social Cognitive Neuroscience Lab, and author of Social: Why Our Brains Are Wired to Connect . But even as we engage in perspective-taking, Lieberman says our attempts to mind-read often miss the mark. Instead, he advocates for “perspective-getting” — where we don’t just intuit what others think, we ask them directly. “That is where more productive conversation comes from,” he says. In this episode of Think Fast, Talk Smart , Lieberman and host Matt Abrahams explore insights from social neuroscience that can help us communicate more effectively. From understanding how our brains process social interactions to recognizing our own assumptions, he reveals why successful communication requires both humility and genuine curiosity about how others see the world. Episode Reference Links: Matt Lieberman Matt’s Book: Social: Why Our Brains Are Wired to Connect Ep.24 Feelings First: How Emotion Shapes Our Communication, Decisions, and Experiences Ep.39 Brains Love Stories: How Leveraging Neuroscience Can Capture People's Emotions Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (02:14) - The Social Brain (05:15) - Neuroscience in Business (07:14) - The Science of Persuasion (11:46) - Social Pain & Connection (15:04) - Tackling Loneliness (17:56) - The Final Three Questions (24:01) - Conclusion ******** This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs . Become a Faster Smarter Supporter by joining TFTS Premium .…

Think Fast Talk Smart: Communication Techniques

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187. Experimenting, Failing, and Finding Your Job Fit - Catalyze Your Career 22:13

10 weeks ago22:13

22:13

Rethink career success by testing, adapting, and staying open to unexpected opportunities. Career planning isn’t as straightforward as we often assume—but according to Dorie Clark , that’s actually a good thing. Instead of following a rigid path, she believes we should be “treating our careers like a series of experiments”—testing, iterating, and staying open to unexpected opportunities."People assume they need to have everything mapped out for the next twenty years," Clark explains. "But in reality, careers are built through testing, learning, and adapting—just like a scientific hypothesis." As a bestselling author and career strategist, Clark has spent years studying how professionals can future-proof their careers in an unpredictable world. She shares why informational interviews, LinkedIn strategy, and quarterly career check-ins are essential tools for anyone looking to make a career shift. “You don’t want to be so mired in your plan that you can’t take advantage of unexpected opportunities,” she says. In this episode of Think Fast, Talk Smart , Clark joins host Matt Abrahams to challenge traditional career advice and explore strategic personal branding, the power of weak ties in networking, and why “reinvention isn’t a one-time event—it’s a habit.” This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs . Episode Reference Links: Dorie Clark Ep.118 Maximizing your Personal Brand: Communicating Who You Are to Help Get What You Want Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (02:26) - The Importance of Long-Term Career Vision (03:58) - Testing Your Career Hypothesis (05:31) - Being Proactive in Your Career (08:02) - Reinvention: Small vs. Big Career Changes (10:35) - How to Explore a New Industry (12:21) - Transferring Skills to New Careers (14:20) - Optimizing Your Personal Brand (17:43) - Best Career Advice Received (19:34) - Career Regrets & Lessons (21:17) - Conclusion ******** Become a Faster Smarter Supporter by joining TFTS Premium . This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs .…

Think Fast Talk Smart: Communication Techniques

1
186. Own Your Impact: How to Communicate Your Personal Power 21:04

11 weeks ago21:04