Best CiscoChat Podcasts (2025)

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The Anatomy of a Backend Outage and Incidents at X, Claude & More 20:22

Play Pause

4h ago20:22

20:22

Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing.In recent weeks, we’ve seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank, and a major airline. These incidents offer valuable ins…

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404 Script Not Found: The Reunion 15:08

14h ago15:08

15:08

Kat and Ian are BACK! To the US, to work, to 404. This episode starts with a quick (?) debrief on both of their travels - our hosts were having a delayed Euro Summer, if you will. Kat asks Ian if he won the Berlin marathon, and Ian inquires about Swiss weddings. If you were hoping for a bit more educational content, head to the very end where the t…

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Shift Happens- Episode 18: AI, Ecosystems, and the Future of Partner Success 37:19

3d ago37:19

37:19

By Cisco

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Small Business, Big Solutions: Putting the Intelligence in AI 26:47

7d ago26:47

26:47

The AI landscape is akin to the Wild West right now. There are so many solutions on the market, and it can be hard for SMBs to know which ones are secure and which can best support their internal systems. Many SMBs need an experienced guide that can navigate this rapidly evolving industry. I'm joined by Dustin Holub, Director of Solutions Architect…

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404 Script Not Found: Workaholics with an AI Curiosity 18:37

7d ago18:37

18:37

Kat’s addicted to…work. Which begs the question of if you would go to work still if you win the lottery? We talk about what we would buy if we did, and then talk about Ian's wedding attire choices. If you’re here to learn about AI, we start that at about 4:53 in. We share our own personal use cases, best practices and tips – from meal prepping to l…

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S6 E9: Talking employee experience, AI-powered collaboration, and future-proofing the workplace with Snorre Kjesbu 27:29

7d ago27:29

27:29

AB sits down with Snorre Kjesbu, SVP & GM of Employee Experience at Cisco, for a great conversation on a variety of topics such as the value of AI-powered collaboration in the workplace; unifying devices, spaces, and workflows to enhance employees’ day-to-day experience; and how Cisco is helping organizations prepare for the future with a platform …

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Cisco Tech Stories - ep 27 - Key insights 49:17

10d ago49:17

49:17

In this episode, Frederic Detienne, a Distinguished Cisco CX Engineer takes us through the evolution of cryptography in IT, the latest changes and challenges as well as the quantum problem and post-quantum cryptography.By Cisco

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Insights From Recent Outages: Starlink & Google Maps SDKs 15:10

10d ago15:10

15:10

Just as a detective must gather clues and consider all the evidence, ITOps teams investigating an outage must consider all available data points in context to understand where system failures likely occurred. Recent outages that impacted Starlink and Google Maps SDKs powerfully illustrated this point.Tune in to learn more about these incidents and …

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Shift Happens – Episode 17: Best Of…Profit Engines and Game Changers 15:42

11d ago15:42

15:42

We're back with another power-packed highlight reel of our favorite conversations. In this episode, Jeff revisits big shifts shaping the partner + customer ecosystem:🦸 Managed Services as the #1 driver of profitability💡 The Customer Value Journey redefining outcomes🤖 AI in marketing-finding balance between machine + human touch🚚 Distribution as a g…

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404 Script Not Found: How To Be A Better Colleague 19:58

15d ago19:58

19:58

Ian needs to vent - are we surprised? Welcome back to another episode of 404 Script Not Found where Kat and Ian provide recommendations for being a better colleague and, as always, encouragement around improving travel etiquette. The two are fired up and ready to give opinions, so sit back and enjoy. AND if you're more interested in how Cisco can h…

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Shift Happens - Episode 16: The Best of...Power Moves! 16:53

18d ago16:53

16:53

Bold Moves, Big Opportunities! AI isn’t just the future—it’s here, reshaping everything from networks to security to customer experience. In this special “Best-Of…” edition, we revisit the most powerful conversations with Cisco leaders who are redefining what’s possible.💡 Highlights include:• The $43B network refresh opportunity (Rakesh Samtani)• C…

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Diving Into the Red Sea Cable Cuts & More Outage News 15:46

24d ago15:46

15:46

Gain insights on the Red Sea subsea cable cuts; connectivity issues in China; and other recent service disruptions at Verizon, Google, and Mailchimp.———CHAPTERS00:00 Intro01:00 Red Sea Cable Cuts05:35 Connectivity Issues in China09:20 Verizon10:46 Google12:08 Mailchimp13:05 Outage Trends: By the Numbers15:07 Get in Touch———Want to get in touch?If y…

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Shift Happens - Episode 13: From Trust to Transformation: 20,000+ Friends, One Mission ft. Rhonda Henley 22:57

25d ago22:57

22:57

Change is never easy… but it’s where the magic happens.In this special edition of Shift Happens, host Jeff Edwards sits down with Rhonda Henley live from Las Vegas at Cisco GSX 🎰 to unpack the evolution of Cisco the Cisco 360 Partner Program and what it means for partners, growth, and trust in times of transformation.You’ll hear about:• 🔄 Why chang…

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Shift Happens - Episode 14: EMEA Partners, Rising Fast - ft. Jose Van Dijk 17:22

25d ago17:22

17:22

20,000 people. One huge transformation.Live from Cisco GSX in Las Vegas 🎰, Jeff Edwards sits down with Jose Van Dijk, who leads the EMEA Partner Organization, to talk about the Cisco 360 Partner Program and what this evolution means for partners navigating change.You’ll hear about:• 🔄 How partners across EMEA are adapting to Cisco 360 Partner Progr…

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Shift Happens - Episode 15: Bold Moves, Big Growth: APJC ft. Kartika Prihadi 19:24

25d ago19:24

19:24

The APJC theater is on the rise 🌏. In this episode of Shift Happens, Jeff Edwards sits down with Kartika Prihadi at GSX to unpack how the Cisco 360 Partner Program is reshaping opportunities for partners across Asia Pacific.✨ You’ll hear about:• 🤝 Co-designing the 360 Partner Program with partners, not for them• 💰 Profitability clinics + data-drive…

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404 Script Not Found: Sales and Marketing 23:13

26d ago23:13

23:13

Welcome to Kat's New Hire Training! And if you yourself need a refresher on marketing and sales interlock, this is the episode for you. Kat and Ian start the show with a quick debate on the worst day of work in the calendar year...Kat's vote is the day after Labor Day, Ian argues for the day after the Super Bowl - drop your vote below. From there, …

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Jason W. Gallo | Mastering Leadership 39:21

1M ago39:21

39:21

In today’s episode of the Cisco Leadership Podcast, we sit down with Jason, a seasoned leader whose career spans technical, strategic, and executive roles. Jason shares his journey from humble beginnings to shaping teams, strategy, and culture at Cisco. Tune in to learn his unwritten rules of success, the CHII leadership principles (Courage, Honest…

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Cisco SE Talks: AI Security, Deployment and Strategy with Cisco + WWT 35:15

1M ago35:15

35:15

We're thrilled to welcome Chris Pupillo (WWT VP of Engineering), Benita Mordi (WWT AI Strategist), and Joel Sprague (Cisco SE) to the Cisco SE Talks podcast.We cut through the noise to discuss customers' biggest questions about AI deployment, from strategy to security. Hear how our Cisco-WWT partnership is tackling the future and addressing our cus…

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Shift Happens - Episode 12: AI, Security & Scale: Why Distribution Is Cisco’s Secret Weapon 42:11

1M ago42:11

42:11

Ready to rethink everything you thought you knew about distribution? 🤔📦 it's AI, security, scale, and the secret sauce behind partner success.In this episode, Jeff Edwards sits down with John Brookbank, VP of Partner Sales for Americas Distribution at Cisco, to talk career curveballs ⚾, the evolution of Cisco 360 🔄, and why distribution might just …

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404 Script Not Found: Career Limiting Moves 22:34

1M ago22:34

22:34

Join Kat and Ian for 17 minutes of great advice on advancing your career, and five minutes of Ian ranting about his therapist - it's a safe space here, okay? From being the "life of the corporate party" to sending a message to the wrong person via work chat, Kat and Ian go through all the "don'ts" of growing your career. Tune into this episode for …

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All Things BGP: Discovering BGP Zombies & More 34:27

1M ago34:27

34:27

Dive into the world of Border Gateway Protocol (BGP)—the backbone of the Internet—and explore everything from BGP zombies to BGP monitoring best practices.Tune in for this special conversation with Lefteris Manassakis and The Internet Report team. A seasoned researcher and network engineer, Lefteris Manassakis co-founded Code BGP, which is now part…

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S6 E8: Talking Network Visibility, Operational Efficiency, and Cybersecurity with Jorge Ramirez 17:01

1M ago17:01

17:01

AB sits down with Jorge Ramirez, GM's Global Director Automation, Chief Manufacturing Cybersecurity Officer, to discuss how GM leverages Cisco technology extensively across its global manufacturing plants to enhance operational efficiency, cybersecurity, and network visibility.By Cisco

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Shift Happens-Ep 11: From Buzz to Billions How AI + Cisco 360 Program Are Changing Everything 41:57

1M ago41:57

41:57

AI isn’t just buzz — it’s about to unleash 2,142 zettabytes of data (yep, that’s all the sand on all the beaches… times 2,142 🌊).In this episode of Shift Happens, I sit down with Cassie Roach, Cisco’s Global VP of Cloud & AI Infrastructure Partner Sales, to unpack what this wave means for partners and how to ride it.We cover:⚡ From “proof of concep…

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Cisco Tech Stories - ep 26 - Kendra's SD-WAN war stories 50:06

1M ago50:06

50:06

In this episode, Kendra Dodson, a SD-WAN technical Leader in RTP Cisco TAC center tells us her stories about SD-WAN : from counter overflow, to packet overfragmentation or sudden config loss, she gives her tips and her thoughts on the future of WAN connections.By Cisco

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404 Script Not Found: Kat vs. WAN & LAN 16:03

1M ago16:03

16:03

Kat met Coach (Damon Wayans Jr.), and Ian has anxiety. We discuss sleep shows, and Kat rubbing shoulders with celebrities. We then jump into tech talk all around networking - we're talking tech and not your friend circle, even if that is how ChatGPT explained it to Kat. We dig into how the network was founded, Cisco's role in the development of the…

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Shift Happens - Episode 10: AI, Authenticity, and the Biggest Partner Shift in 20 Years 47:37

2M ago47:37

47:37

In this episode of Shift Happens, host Jeff Edwards sits down with Stephen Tessitore, Cisco’s Global VP of Partner Marketing, to explore the “accidental” yet ambitious journey from sales to leading global partner marketing. Stephen shares how today’s marketing is being reshaped by AI, hyper-personalization, and brand differentiation — and why the C…

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404 Script Not Found: Interview Tips 19:17

2M ago19:17

19:17

Kat's visiting pickle novelty shops, Ian is eating Chipotle too often and our Producer Alex is working overtime to keep us on track this week! After Kat finally says something nice to Ian (only 22 episodes in...), we jump into our best interview tips - from proper preparation to closing with confidence, we share our best tips to help you ace your n…

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Cisco SE Talks: Agentic AI & LLM Explained Featuring Dr. Gaurav Khanna, John Cuneo and Justin Perry 36:55

2M ago36:55

36:55

Just dropped: A new episode of Cisco SE Talks: Conversations on AI!Join us as we’re excited to feature Cisco's Dr. Gaurav Khanna, John Cuneo, and Justin Perry as we explore the latest AI trends, including the impact of agentic AI, LLM models, and the future of AI in Networking - demystifying how Cisco AI is driving innovation in the evolving landsc…

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Shift Happens - Episode 9: Customer First, Partner Always: Cisco’s Roadmap to Value 35:56

2M ago35:56

35:56

In this episode of Shift Happens, host Jeff Edwards sits down with Emma Carpenter, SVP of Recurring Revenue Acceleration at Cisco. From her global journey across Avaya, Palo Alto, and now Cisco, Emma shares how partners are the key to unlocking customer value in a recurring revenue world.They dive into:• Why transformation—not disruption—is the min…

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Outage Patterns We’re Seeing in 2025: Navigating Complex Dependencies 18:50

2M ago18:50

18:50

When we looked at outages from the first half of 2025, we saw distinct patterns in how distributed systems failed. Consistent with our ongoing outage analysis, our data revealed a rise in subtle functional failures and service degradations where symptoms often seem disconnected from their root causes.Tune in to hear more about our findings from 202…

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404 Script Not Found: Hybrid Work 21:33

2M ago21:33

21:33

We're back and start by learning that Kat's addicted to grapes, and would like this episode to be over quickly so she can get back to eating them.We then jump in by sharing our own experiences working in a hybrid environment, and all the technology Cisco provides that make it seamless. We dovetail into a bit of computer networking (teasing a future…

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Small Business, Big Solutions: The Past, Present and Future of Collaboration 28:07

2M ago28:07

28:07

The way we work has evolved. The technology that has driven that are collaboration tools like Webex that allow work to be something you do, not somewhere you go. But what does the future look like, and are there applicable lessons from the past that we can learn?Ben Rife is back for round 3, and bring with him Brad Oliver, the Director of the US Co…

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Shift Happens - Episode 8: Making Managed Services Your Competitive Edge 44:14

2M ago44:14

44:14

In this episode of Shift Happens, host Jeff Edwards sits down with Cisco’s Andrew Wozniak and Leonard Thompson—two experts leading the charge on managed services across the Americas. They break down why managed services are more than just a trend—they're a growth engine. 🚀From a 💰 $353B market opportunity to the critical role managed services play …

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How Networking Advancements Orchestrate Breakthroughs in Industrial IoT 15:45

2M ago15:45

15:45

From robotaxis to surgical robots, the innovations we’ve witnessed in industrial IoT (IIoT) and robotics technology wouldn't have been possible without advancements in networking. Tune into this episode to learn more and explore why smooth digital experiences are crucial in the IIoT and robotics space.———CHAPTERS00:00 Intro00:54 Networking Advancem…

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Shift Happens - Episode 7: Make it Simple, Scalable & Sticky - with Brett Harrison 33:46

2M ago33:46

33:46

In this episode of Shift Happens, Jeff Edwards sits down with Brett Harrison, Director of Global Partner Go-To-Market Strategy for Collaboration at Cisco. From flying planes to driving partner success, Brett brings his strategic storytelling superpower to a packed conversation on the evolution of hybrid work, the AI-powered digital front door, and …

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Cisco Tech Stories - ep 25 - Ransom where ? PSIRT adventures 53:34

2M ago53:34

53:34

In this episode we interview Roberto Petrillo who works for Cisco Product Security Incident Response team. He works on and assesses vulnerabilities on all Cisco products. He tells us about his career in TAC support web security and his move to PSIRT, working on vulnerability disclosures.By Cisco

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404 Script Not Found: Internet of Things 17:13

2M ago17:13

17:13

We're back talking tech this week, and class is in session. To start, we have a monumental moment where Kat promises she's made her final bit about Ian's age (unlikely) (1:10). The meat of this episode is on the Internet of Things (IoT). Kat tries her absolute best to understand what IoT means (3:15), even though her prep for this episode may or ma…

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Shift Happens - Episode 6 - AI and Security: The New Frontier 34:46

2M ago34:46

34:46

As cyber threats grow in complexity and AI continues to evolve, the security landscape is shifting at an unprecedented pace. How can businesses and partners stay ahead of the curve?In this episode, we are joined by Alison Stahl, Director of Partner Security Sales at Cisco, who provides a sharp, practical lens on the current and future state of secu…

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404 Script Not Found: Things That Shouldn't Bother Us 17:56

3M ago17:56

17:56

There's a lot covered in this episode, but we can't promise that ANY of it has to do with tech outside of a mention of a certain service provider. Early on, Kat lays all of her superstitions (or stitions?) on the line, then Ian spends about 13 minutes of your time analyzing grocery store (technically a small business?) operations and logistics (and…

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Cisco SE Talks: AI in Business Featuring Pat Bodin 28:16

3M ago28:16

28:16

Join us for an exciting episode of the ‘Cisco SE Talks: Conversations on AI Podcast’ as we welcome Pat Bodin, a leading expert in artificial intelligence in business. With a rare combination of CCIE and CPA certifications, Pat Bodin brings unique insights into how AI and customer success are deeply connected. In this episode, Pat reveals his innova…

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S6 E7: Talking IT/OT Convergence, Self-Healing Networks, and Digital Resilience with Rajat Arora 17:36

3M ago17:36

17:36

AB sits down with PepsiCo’s Rajat Arora, Global Head of Networks and IT/OT Infrastructure, to talk about how Cisco technologies and solutions are driving better business outcomes for PepsiCo across the globe. This is a great conversation that covers a variety of topics, from IT/OT convergence to the integration of Cisco WAN to self-healing networks…

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Shift Happens -Episode 5: Cisco 360 Partner Program & AI - Unlocking the $43B Networking Opportunity 38:05

3M ago38:05

38:05

In this episode of Shift Happens, host Jeff Edwards sits down with Rakesh Samtani, Senior Director of Partner Networking Sales at Cisco, to explore how AI is transforming network management and how the Cisco 360 Partner program initiative is reshaping the partner landscape. From key innovations unveiled at Cisco LIVE to actionable insights that can…

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Beyond "Break-Fix": Assuring Performance in the AI Era 15:46

3M ago15:46

15:46

As AI transforms IT infrastructure, it’s also reshaping what it takes for IT operations teams to assure performance and maintain quality digital experiences. In this episode, we’ll explore the new challenges facing ITOps teams as AI becomes more integrated into IT environments, covering key digital resilience strategies and important considerations…

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404 Script Not Found: Tales from the Field 23:55

3M ago23:55

23:55

WELCOME to Episode 18 of 404 - today, we're joined by Cisco SMB sales leader Koko Burns, and while her resume is impressive, her tales from her time in the field are even more so. Koko shares with us her real life experience with a Tinder Swindler, obituary hunting, and how to navigate awkward client interactions - spoiler: some people make it impo…

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S6 E6: Talking AI-Era Network Architecture for Campus, Branch, and Industrial with Lawrence Huang, Greg Dorai, and Vikas Butaney 24:23

3M ago24:23

24:23

AB sits down with three of Cisco’s leaders: Lawrence Huang, SVP and GM of Network Platform and Wireless; Greg Dorai, SVP and GM of Cisco's Switching business; and Vikas Butaney, SVP and GM of Cisco Routing and Industrial IoT, to discuss Cisco's latest advancements, from AI-driven network management to Industrial IoT solutions, highlighting how thes…

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S6 E5: Talking Quantum Computing and Emerging Technologies with Ramana Kompella 28:29

3M ago28:29

28:29

AB sits down with Ramana Kompella, Cisco Fellow and Head of Cisco Research, for a great talk about Cisco's focus on quantum networking as a next-generation technology. From networking entanglement to the importance of research to the development of Cisco's new networking-entanglement chip, this conversation highlights how Cisco is innovating in way…

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Shift Happens-Episode 4: Cracking the Code: Cisco 360 Partner Program & the Partner Value Index 29:49

3M ago29:49

29:49

In this episode of Shift Happens, host Jeff Edwards talks with Ken Seitz, Senior Director at Cisco, about the Cisco 360 Partner Value Index (PVI)—a game-changing shift in how Cisco recognizes and rewards partner performance. They break down how the Partner Value Incentive works, what it means for branding and profitability, and how it’s helping par…

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404 Script Not Found: Work and Working Out 24:47

3M ago24:47

24:47

We jump right in by talking...supplements? Kat may be Pablo Escobar, who knows. She makes her own preworkout, and the rules around here.Kat then has a fire alarm, so we had to restart the show halfway through (shoutout to our production team, this ended up flowing really well).We then get into what we meant to talk about: tips for balancing work an…

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Cisco SE Talks: Conversations on AI Featuring Jeetu Patel 20:15

3M ago20:15

20:15

We are LIVE with a powerful kickoff episode featuring Jeetu Patel, Cisco's President and Chief Product Officer.In this kick-off episode, Jeetu reveals the core philosophy reshaping Cisco: “Quality is priority zero.” This is not the Cisco you knew 20 years ago. It’s a company redefining itself as an AI market leader, the incredible impact of Cisco S…

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Shift Happens - Episode 3: Ready, Set, Grow Unlocking Cisco's New Partner Incentive Estimator 25:43

3M ago25:43

25:43

In this episode of Shift Happens, Jeff Edwards welcomes Sharon Price, Director of Strategy & Planning for Cisco’s Global Partner Organization, to unpack the new Cisco Partner Incentive (CPI) Estimator. Sharon shares how the tool helps partners model profitability, plan for growth, and align with the Cisco 360 Partner Program. Whether you're a partn…