In this episode of Shift Happens, host Jeff Edwards sits down with Cisco’s Andrew Wozniak and Leonard Thompson—two experts leading the charge on managed services across the Americas. They break down why managed services are more than just a trend—they're a growth engine. 🚀 From a 💰 $353B market opportunity to the critical role managed services play in partner profitability, this episode explores: 🔑 Why customers are demanding managed outcomes 🤝 What the Cisco 360 Partner Program means for MSPs 🤖 How AI is transforming operational efficiency If you’re a Cisco partner—or thinking about becoming one—this is your guide to unlocking profitability, scalability, and competitive advantage in a rapidly changing market. 🌐 🎧 Grab a coffee and tune in. Let’s make shift happen.